Cashier

Position Overview

The Cashier role is vital in delivering prompt, courteous, and precise service to customers at checkout and returns. The role includes overseeing the Self-Checkout area, actively enhancing product and project expertise to better assist customers and uncover sales opportunities, and adhering strictly to all company policies to minimize shrinkage.

Key Responsibilities

• Efficiently manage checkout and return transactions for customers.
• Supervise and maintain the Self-Checkout section to ensure smooth operation.
• Continuously update knowledge on products and projects to provide accurate customer information and identify sales potential.
• Comply with all operational policies and procedures to reduce loss and theft.
• For Head Cashiers: organize and position Cashiers, expedite price checks, approve Point of Sale transactions and markdowns across mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Serve as first-level support for resolving customer concerns and assist in supervising, coaching, and training Front End Associates.
• Participate actively in onboarding and developing new Cashiers using all available coaching tools.

Qualifications

• Prior experience of at least one year as a Cashier is preferred for Head Cashier candidates.