Cashier

Position Overview

The cashier role is vital in delivering excellent customer service through efficient, friendly, and accurate processing of checkout and return transactions. This position includes managing the Self-Checkout area and engaging customers proactively by acquiring product and project knowledge to assist with inquiries and identify opportunities for sales.

Roles and Responsibilities

• Handle checkout and return processes thoroughly and safely.
• Oversee the Self-Checkout area to maintain smooth operations.
• Gain and apply product and project knowledge to support customers effectively and spot selling prospects.
• Ensure compliance with company policies and procedures to reduce inventory loss (shrinkage).
• As a Head Cashier, direct Cashiers’ positions and assist by facilitating price checks and authorizing transactions and markdowns across different departments including main registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Serve as the first point of escalation for customer concerns.
• Assist in coaching, supervising, and training fellow Front End Associates, particularly new Cashiers, by leveraging available tools to foster their development.

Qualifications

• Preferred: At least one year of experience working as a Cashier.