Cashier

About the Role

Cashiers serve an essential part in delivering exceptional customer service by ensuring transactions at checkout and returns are handled quickly, kindly, accurately, and safely. Responsibilities include monitoring the Self-Checkout zone and helping customers by sharing product knowledge to assist their purchasing decisions.

Key Responsibilities

• Execute checkout and return transactions efficiently and correctly.
• Oversee and maintain the Self-Checkout area to ensure smooth customer experience.
• Continuously acquire knowledge about products and projects to inform and upsell customers when opportunities arise.
• Adhere strictly to company policies to minimize shrinkage.
• In the role of Head Cashier: assign duties to Cashiers, support them by facilitating price checks, approving point of sale transactions and markdowns across registers including Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Act as the first point of escalation for customer-related issues.
• Assist with supervising, coaching, and training Front End Associates and new Cashiers, using available tools to foster development.

Qualifications

• Preferred experience of at least 1 year working as a Cashier.