Cashier

Role Overview

The Cashier role is pivotal in delivering excellent customer service by ensuring fast, friendly, and accurate transactions. This position involves managing checkout and return processes while maintaining the Self-Checkout zone efficiently.

Key Responsibilities

• Conduct checkout and return transactions with speed and precision.
• Oversee and maintain the Self-Checkout area to ensure smooth operations.
• Develop product and project knowledge to assist customers and identify opportunities to promote sales.
• Adhere to company policies and procedures to minimize shrinkage and loss.
• For Head Cashier roles: position and support Cashiers, expedite price checks, approve point-of-sale transactions and markdowns across various service points including main registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Act as the first level of escalation for customer service issues.
• Assist in supervising, coaching, and training other front-end associates, including participating in new cashier training and using available tools for cashier development.

Qualifications & Experience

• For Head Cashier: Preferred minimum of one year experience as a Cashier.