Cashier

Overview

Cashiers are vital to delivering excellent customer service by providing quick, friendly, accurate, and safe transaction processing. They handle checkout and return operations and manage the Self-Checkout stations to ensure smooth customer flow.

Responsibilities

• Process customer purchases and returns efficiently and accurately.
• Oversee and maintain organization of Self-Checkout areas.
• Continuously improve product and project knowledge to assist customers effectively and identify potential sales opportunities.
• Adhere strictly to company rules and procedures to reduce shrinkage and prevent losses.
• In the role of Head Cashier, allocate tasks to Cashiers and support them by expediting price checks and authorizing Point of Sale transactions, including markdowns across various departments like main registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Serve as the first point of escalation for customer concerns and contribute to training and coaching of new and existing Front End Associates to enhance service quality.

Qualifications

• Preferred experience: at least one year working as a Cashier.