Cashier

Position Overview

The Cashier serves as a vital frontline representative responsible for delivering swift, friendly, precise, and secure customer service. Key duties include processing checkout and return transactions, overseeing the Self-Checkout area, and actively enhancing product and project knowledge to guide customers effectively and identify sales prospects.

Key Duties and Responsibilities

• Efficiently conduct checkout and return transactions with accuracy and care.
• Maintain and supervise the Self-Checkout stations.
• Continuously update knowledge about products and projects to provide informed customer guidance and recognize opportunities for sales.
• Comply with company policies and procedures aimed at reducing inventory loss.

Head Cashier Responsibilities

• Coordinate and support other Cashiers by prioritizing price checks and authorizing point-of-sale transactions and markdowns across various service points, including mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Act as the first point of escalation to resolve customer issues.
• Assist in the supervision, coaching, and training of Front End Associates and new Cashiers, leveraging all available resources for skill development.

Preferred Qualifications

A minimum of one year of experience working as a Cashier is preferred for the Head Cashier role.