Cashier

Position Overview

Cashiers have a vital frontline customer service role, delivering prompt, courteous, precise, and secure service. Their duties include handling checkout and return transactions and managing the self-checkout area effectively.

Key Responsibilities

• Process customer purchases and returns accurately at the registers.
• Monitor the self-checkout stations ensuring smooth operation and customer assistance where needed.
• Gain and apply product and project knowledge to assist customers and identify sales opportunities.
• Adhere to all company policies and procedures to minimize inventory shrinkage.
• Head Cashiers coordinate and support the cashier team by facilitating price verifications, authorizing point-of-sale transactions and markdowns across all cashier points (main registers, self-checkout, returns, Pro Desk, Special Services, and Tool Rental).
• Serve as first escalation point for customer concerns and aid in supervising, coaching, and training front-end staff.
• Participate actively in onboarding and mentoring newly hired cashiers using all available training tools.

Preferred Qualifications

• At least one year of experience working as a cashier.