Cashier

Position Overview

The Cashier is a vital member of the customer service team, delivering prompt, friendly, accurate, and safe service to customers. This role involves handling checkout and return transactions, as well as overseeing the Self-Checkout area.

Key Responsibilities

• Process checkout and return transactions efficiently and accurately.
• Monitor and maintain the Self-Checkout area to ensure smooth operation.
• Continuously seek product and project knowledge to inform and assist customers while identifying selling opportunities.
• Adhere strictly to all company policies and procedures to minimize inventory shrink.
• For Head Cashiers: position and support Cashiers by expediting price checks, approving Point of Sale transactions and markdowns across various departments including mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Provide first-level escalation assistance for customer issues.
• Contribute to supervision, coaching, and training of Front End Associates and new Cashiers using all available development tools.

Qualifications

• Preferred experience for Head Cashier candidates is a minimum of 1 year in a Cashier role.