Cashier

Overview

The role of a Cashier is vital in delivering exceptional customer service by efficiently handling checkout and return transactions, while ensuring a friendly and safe environment. Cashiers also oversee the Self-Checkout stations and engage customers with relevant product and project information to boost sales opportunities.

Primary Responsibilities

• Conduct accurate and swift checkout and return processes.
• Maintain and monitor the Self-Checkout area for smooth operation.
• Proactively acquire product and project knowledge to assist customers effectively and identify chances to promote sales.
• Adhere strictly to company policies to minimize loss prevention.

Head Cashier Specific Duties

• Allocate cashier positions and provide support by expediting price verifications.
• Authorize Point of Sale transactions and markdowns across main registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Serve as the first point of escalation for resolving customer concerns.
• Assist in supervising, coaching, and training Front End Associates, including onboarding new Cashiers.
• Utilize all available tools to mentor and develop the cashier team.

Qualifications

• Preferred to have over one year of experience working as a Cashier.