Cashier

Position Overview

Cashiers serve a vital role in customer service by delivering prompt, friendly, precise, and secure transaction processing. Responsibilities include handling checkout and return transactions as well as overseeing the self-checkout area.

Key Responsibilities

• Deliver speedy and courteous support during customer checkout and returns.
• Manage and monitor self-checkout stations effectively.
• Continuously gain product and project knowledge to provide accurate information and identify potential selling opportunities.
• Adhere strictly to company policies and procedures to reduce inventory shrinkage.
• For Head Cashiers: assign cashier positions, expedite price verifications, approve sale transactions and markdowns across various departments including main registers, self-checkout, returns, Pro Desk, special services, and tool rental.
• Handle initial resolution of customer complaints and participate in supervision, coaching, and training of front-end associates.
• Assist in onboarding new cashiers and use available resources to support cashier development.

Preferred Qualifications

A minimum of one year experience as a cashier is preferred for head cashier roles.