Cake Decorator

About the Role

As a Cake Decorator, you will enhance the member experience by delivering high-quality bakery products that exceed expectations. Collaborating with fellow associates, you will ensure the bakery area supports the overall club's standards and satisfies customer demands effectively.

Key Responsibilities

• Work closely with cross-functional teams to educate and guide associates on tools, resources, and customer service skills.
• Manage bakery production planning to maintain consistent quality and precise decorative designs, using techniques such as piping with bags, tips, and nozzles.
• Follow food safety, sanitation, cold chain compliance, and inventory control procedures rigorously.
• Operate and maintain bakery equipment, ensuring cleanliness and optimal performance.
• Utilize digital tools and handheld technology for sales enhancement, ordering, training, and quality management, encouraging team adoption.
• Drive bakery area performance by managing quality standards, reducing waste, and preparing for seasonal volume changes.
• Assist members with product selections, resolve inquiries, and identify customer needs.
• Act as a brand ambassador by promoting high service and product quality, mentoring associates, and fostering a respectful team environment.
• Adhere strictly to company policies, ethical standards, and open-door communication channels.
• Prioritize tasks effectively, communicate progress, and seek continuous improvement opportunities.
• Promote diversity, inclusivity, and a culture of belonging, strengthening team cohesion and performance.
• Maintain personal and professional integrity by upholding company values and environmental commitments.
• Make informed decisions balancing immediate and long-term goals, always focusing on customer satisfaction.
• Exhibit curiosity, resilience, and a willingness to learn and adopt new technologies and processes.

Minimum Qualifications

• At least 6 months experience in a fresh production setting.
• Must be 18 years or older.

Preferred Qualifications

• Experience specifically in cake decorating is advantageous.

Compensation and Benefits

• Hourly wage range from $19 to $27, meeting or exceeding local minimum wage laws.
• Additional premiums ranging between $0.35 and $3.00 per hour depending on schedule, location, season, or type of work.
• Health coverage including medical, vision, and dental plans.
• Financial perks like 401(k), stock purchase plans, and life insurance funded by the company.
• Paid time off encompassing vacation, sick leave, parental leave, family care, bereavement, jury duty, and voting time.
• Additional benefits such as disability coverage, employee discounts, military leave pay, and adoption/surrogacy reimbursement.
• Access to Live Better U education program covering high school completion through bachelor's degrees with full tuition, book, and fee coverage.

Work Environment and Policies

Commitment to a drug-free workplace with zero tolerance for illegal drug and alcohol use to ensure safety and productivity. Adherence to company ethics and integrity policies is expected.

Location

Primary workplace: 4365 Atlanta Hwy, Athens, GA 30606, USA.