Cafe Barista

Job Overview

Reporting to the General Manager, the Barista is responsible for various duties essential to operating the Café efficiently, adhering strictly to established service standards.

Key Responsibilities

• Primarily operates independently during shifts with occasional support when required.
• Handles Café machinery to prepare coffee, specialty beverages, bottled drinks, and baked or ready-made items.
• Ensures cleanliness of the Café in compliance with local, state, and federal health regulations.
• Performs regular cleaning routines daily and weekly on food contact surfaces, kitchen equipment, utensils, and customer spaces.
• Manages café inventory and merchandising following company policies, maintaining an orderly and neat shopping environment.
• Welcomes customers entering the store and café, delivering excellent customer service throughout all interactions.
• Actively promotes point-of-sale initiatives, company discounts, magazine sales, pre-sale vouchers, and donation programs.
• Balances the cash register at the end of shifts within the limits defined by Loss Prevention policies.
• Provides support to the bookstore operations as needed.
• Performs additional duties as assigned.

Core Competencies

• Strong interpersonal communication
• Effective self-management skills

Qualifications and Requirements

• Minimum age requirement of 16 years.
• Must successfully pass all mandated background checks.

Preferred Skills

• Effective verbal and written communication abilities.
• Capability to handle multiple tasks simultaneously.
• Competence in operating various café equipment including blenders, ovens, and espresso machines.
• Proficiency in computer and cash register use.

Physical and Environmental Demands

• Ability to stand and walk for prolonged periods.
• Manual dexterity to operate keyboards and telephones repetitively.
• Capacity to lift or assist in lifting items up to 50 pounds.
• Clear verbal and visual communication abilities, with or without assistive devices.
• Capability to perform physical movements such as climbing, bending, stooping, or crouching as required by daily tasks.

About Books-A-Million

We connect customers with stories and value our associates as the heart of our business. We strive to support, recognize, and empower our team members to deliver outstanding customer experiences.

Employee Benefits

• Competitive salary with opportunities for performance-based bonuses.
• Health benefits including medical, dental, vision, and spending accounts for healthcare and dependent care.
• Financial protections such as life insurance and disability coverage.
• Retirement savings plans with company 401(k) matching contributions.
• Paid time off to support work-life balance.
• Employee discounts on products such as books, gifts, and collectibles.
• Access to a confidential Employee Assistance Program providing counseling and support resources.

Eligibility for benefits depends on factors including work hours, employment status, and job role. Joining Books-A-Million means becoming part of a supportive and collaborative community invested in the success and well-being of all associates.