Cabin Crew

About Virgin Australia

Virgin Australia is an award-winning airline recognized for excellence in cabin crew service, having received the AirlineRatings.com Airline Excellence Award for Best Cabin Crew eight consecutive years. Our commitment is to deliver exceptional experiences that prioritize guest satisfaction both onboard and on the ground. We are currently seeking enthusiastic and personable Cabin Crew members to become part of our team.

Role Overview

Typically, a cabin crew member’s schedule involves being away from home for up to four days; however, based out of Perth, most shifts will allow you to return home on the same day with only occasional overnight trips. This opportunity is ideal for individuals with backgrounds in customer service, hospitality, retail, aged care, nursing, or hotel work, as your experience in caring roles is highly valued.

Key Attributes We Value

We are looking for warm, approachable individuals who embody hospitality. You should be calm, collected, friendly, attentive to safety, clear in communication, charming, and grounded with a willingness to assist others.

Primary Duties

• Greet and assist passengers boarding and disembarking the aircraft.
• Deliver thorough safety demonstrations and ensure all safety protocols are followed.
• Provide outstanding service to all guests, including assisting passengers with special needs and unaccompanied minors.
• Collaborate effectively with team members and adapt to unpredictable situations such as weather or delays with calmness and confidence.

Mandatory Qualifications and Requirements

• At least 18 years old.
• Hold Australian citizenship or permanent residency.
• Minimum three years of employment experience in roles focused on care or customer service, including part-time or full-time work.
• Possess a valid passport with a minimum of 18 months validity remaining.
• Hold or be willing to quickly acquire a Responsible Service of Alcohol (RSA) certificate.
• Hold or be willing to quickly obtain current Australian First Aid and CPR certifications.
• Availability to work rotating 24/7 shifts including early mornings, late evenings, weekends, public holidays, and peak periods.
• Physical ability to reach a height of 180 cm.
• Comfortable being around cats and dogs that may occasionally travel onboard.

Benefits and Perks

• Annual $1000 credit for discounted flights for you and your family.
• Six weeks of annual leave.
• Provision of full uniform and staff parking facilities.
• Exclusive discounts on travel insurance, lounge membership, car rentals, accommodation, and global experiences.
• Access to the Virgin Family platform offering staff-only deals across Virgin brands worldwide.
• Discounts on hospitality, retail products, technology, beauty services, and wellness offerings.
• Free counseling services and access to a wellbeing application supporting physical, mental, social, and financial health.

Diversity and Inclusion

Virgin Australia embraces individuality and encourages applications from Indigenous Australians, people with disabilities, culturally diverse backgrounds, LGBTQI+ community members, and anyone passionate about joining our inclusive family.