Business Development Representative

About JustTip

JustTip is an innovative digital platform designed to streamline tipping, payments, and tax management specifically for hospitality businesses and their payment providers. It addresses the rising challenges of gratuity management in a cashless environment governed by new regulations across the EU and UK. These laws require full transparency and legal compliance in handling tips and service charges, with potential penalties of up to £5,000 per employee for non-compliance. Our solution automates the entire process of collecting, distributing, and reporting tips and service charges, thereby minimizing payroll tax risks, ensuring adherence to legal standards, and enhancing employee retention.

Currently, JustTip boasts a remarkable 380% year-on-year growth and supports more than 18,000 employees across upwards of 750 businesses. We are actively integrating with payment systems via our partners to capitalize on a rapidly evolving £63 billion tipping market influenced heavily by regulation and the shift to digital payments. We are seeking a motivated Business Development Representative (BDR) based in London to help expand our presence across the UK and Europe.

Your Role and Responsibilities

• Identify and conduct thorough research on target accounts within key sectors such as hospitality, leisure, and service industries.
• Develop customized outreach strategies using email, telephone, and LinkedIn to generate potential client interest.
• Schedule appointments and product demonstrations with prospects who align with our Ideal Customer Profile.
• Keep detailed and accurate records of all client communications and progression stages in the CRM system.
• Collaborate closely with the marketing team to refine messaging and improve outbound marketing campaigns.
• Gather and report feedback about market trends, client objections, and pain points to inform business strategy.
• Thrive in a dynamic startup environment where your contributions directly impact the company’s future trajectory.

Qualifications and Requirements

• At least one year of experience in a Business Development, Sales Development Representative, or outbound sales role, preferably in fintech, SaaS, or hospitality technology sectors.
• Strong written and verbal communication skills.
• Ability to confidently engage with senior-level stakeholders and foster lasting relationships.
• Highly self-driven, well-organized, and resilient, with the capacity to recover quickly from setbacks.
• A sincere interest in fintech, startups, or advancing the service economy.

Additional Preferred Qualifications

• Experience working in B2B, SaaS, or service-based companies.
• Familiarity with sales and collaboration tools or CRM software including reporting dashboards and automation features.
• Aspirations to progress into an Account Executive role.

Employee Benefits

• Participation in an employee share ownership program providing early growth opportunities.
• Participation in a pension scheme alongside core employee benefits.
• Clear paths for career advancement and professional development.

How to Proceed

If you are seeking to join a rapidly expanding fintech company where your impact matters from the outset, you are encouraged to submit your CV along with a brief statement explaining your interest in the role.