Business Development Manager - Managed Service Provider

About the Role

We are seeking a Business Development Manager experienced in the Managed Service Provider (MSP) sector who desires a position where their performance directly correlates with their earning potential through uncapped commissions. This is a true new business acquisition role within a well-established Australian-owned MSP that provides managed IT support, networks, cybersecurity, VoIP, cloud services, and Microsoft 365 solutions.

The organization has offices in Melbourne and Sydney, supporting small to medium-sized enterprises as well as larger enterprise and government clients. There is ongoing investment in advanced CRM platforms and other tools to aid the sales process, enabling the successful candidate to take full ownership of the sales activities and develop a robust and sustainable sales pipeline from the start.

This position requires someone comfortable with autonomy and equipped with commercial acuity to identify early quick wins.

Work Arrangement & Location

• Based in Melbourne or Sydney
• Full-time, permanent role
• On-site/hybrid work environment with office presence and client engagements

Compensation

• Base salary up to $150,000 annually plus superannuation, depending on experience
• Uncapped commission incentives

Core Responsibilities

• Proactively source and develop fresh business opportunities targeted at MSP markets
• Build and manage your own sales pipeline from prospecting through closing deals
• Handle the complete sales cycle including discovery, proposal presentation, negotiation, and closing
• Collaborate closely with technical and service teams to tailor solutions meeting client requirements
• Utilize the company's new CRM system to track pipeline status, log activities, and generate progress reports
• Establish strong relationships with potential clients by understanding their IT challenges
• Focus on achieving early quick wins alongside building long-term pipeline growth

Candidate Requirements

• Prior experience in business development or new business sales within an MSP environment
• Solid understanding of MSP services including managed IT, cybersecurity, cloud computing, and networking
• Self-motivated with a proactive approach capable of developing a sales pipeline independently
• Excellent communication and relationship management skills
• Strong time management skills to prioritize tasks and sales activities with minimal supervision
• Ability to thrive in commission-driven roles

Preferred Qualifications

• Some BDM experience combined with a background in MSP and eagerness to grow into the business development role
• Familiarity with CRM tools for pipeline management and sales reporting
• Existing networks or relationships within the SMB or mid-market IT industry
• Proven record of meeting or surpassing new business sales targets

Additional Information

• Applicants must have full Australian work authorization