Bartender

About Radisson Hotel Group

Radisson Hotel Group ranks among the world's largest hospitality companies, managing over 1,460 hotels under ten distinct brands across more than 95 countries. Guided by the brand promise "Every Moment Matters" and the "Yes I Can!" service philosophy, the Group prioritises its people as the foundation for success and future growth. Employees, known as Moment Makers, thrive in a culture that empowers them to deliver their best consistently.

Role Overview and Responsibilities

• Craft and serve alcoholic and non-alcoholic drinks expertly, adhering to the hotel’s established standards.
• Deliver professional, courteous, and prompt service to all patrons.
• Maintain comprehensive knowledge of cocktails, spirits, wines, beers, and other beverages.
• Ensure the bar is properly organized, clean, well-stocked, and attractively presented before and during service.
• Accurately take guest orders and process them through the assigned POS system.
• Consistently prepare drinks following standard recipes, maintaining portion control and presentation quality.
• Engage guests professionally, anticipate their needs, and respond swiftly to requests.
• Promote hotel amenities, outlets, promotions, and beverage selections to enhance guest experience.
• Uphold excellent personal grooming, hygiene, and professional appearance standards.
• Monitor inventory levels and support stock management, including reporting breakage and wastage.
• Comply with all hotel policies, SOPs, food safety protocols, health and safety standards, and relevant local regulations.
• Practice responsible alcohol service in line with all governing requirements.
• Collaborate closely with Food & Beverage, Kitchen, and other departments to ensure seamless daily operations.
• Assist the team during high-demand times such as banquets, events, and special functions while sustaining service quality.
• Participate actively in briefings, meetings, and training for ongoing beverage knowledge enhancement and embody the "Yes I Can!" culture.

Required Qualifications and Experience

• At least 2 years of relevant bartending experience within a 5-star hotel, upscale bar, nightclub, or premium club environment.
• Experience managing high-volume bar, club, restaurant, banquet, and event operations is preferred.
• Strong expertise in cocktails, spirits, wines, beers, and premium drink selections.
• Proficient knowledge of beverage preparation techniques, presentation, glassware standards, and bar equipment use.
• Experience serving VIP guests and international clientele is advantageous.
• Excellent guest service aptitude combined with strong interpersonal skills and a courteous, professional demeanor.
• Fluency in English (spoken and written); additional languages are a plus.
• Familiarity with POS systems, beverage inventory management, stock control, requisition processes, and wastage handling.
• Understanding of hygiene protocols, food safety standards, and responsible alcohol service practices.
• Impeccable personal grooming, professional conduct, and presentation.
• Capability to operate effectively under pressure in a fast-paced, high-volume setting.
• Willingness to work rotating shifts—including late nights, weekends, and public holidays.
• Strong communication and teamwork skills to coordinate with F&B and other hotel departments.
• Possess a positive, proactive mindset with a customer-first "Yes I Can!" attitude.
• Hospitality qualification or bartending/F&B related training is considered an asset.

Additional Information

Joining Radisson Hotel Group offers the opportunity to be part of a dynamic team dedicated to creating memorable guest experiences. The company supports career growth through continuous learning and development programs, embraces diversity and inclusivity, and empowers its employees to contribute ideas and lead initiatives. Employees benefit from global perks including discounted hotel rates worldwide and locally tailored rewards. Radisson welcomes applications from individuals of diverse backgrounds and is committed to providing reasonable accommodations during the recruiting process.