Receptionist (Arabic Speaking)

About Radisson Hotel Group

Radisson Hotel Group ranks among the largest global hotel chains, operating over 1,460 hotels across more than 95 countries under ten distinct brands. Their commitment is encapsulated in the brand promise: Every Moment Matters, driven by a 'Yes I Can!' service spirit.

The company centers its success and future growth on empowering their people, known as Moment Makers, to deliver exceptional hospitality experiences daily and everywhere.

Role Overview and Responsibilities

• Preferred past experience within hospitality or hotel industry settings.
• Exemplary communication and interpersonal abilities.
• Deliver a warm, welcoming, and professional guest service approach.
• Demonstrate passion for exceptional guest care.
• Efficiently greet, register, and assist guests.
• Maintain thorough understanding of hotel amenities and service offerings.
• Handle guest requests and special arrangements with care and accuracy.
• Manage room bookings and registration protocols.
• Ensure meticulous attention to guest information and payment accuracy.
• Uphold guest confidentiality and privacy standards.
• Possess awareness of local attractions and event offerings.
• Exhibit strong organizational skills and effective time management.
• Remain calm and composed under pressure.
• Be proactive, goal-oriented, and capable of effective teamwork.
• Embody the Radisson Hotel Group's 'Yes I Can!' attitude and Responsible Business commitments.

Qualifications and Skills

• Experience in a luxury or 5-star hotel context preferred.
• Native proficiency in Arabic with strong written and verbal communication.
• Excellent command of English; knowledge of additional languages is advantageous.
• Comprehensive understanding of luxury guest service standards and hotel operations.
• Professional demeanor with polished appearance and confidence.
• Competent in managing VIP guests, complex requests, and resolving complaints professionally.
• In-depth knowledge of hotel facilities, promotions, and surrounding attractions.
• Strong focus on detail, organization, and scheduling.
• Ability to thrive in a dynamic, multicultural 5-star luxury environment.
• Demonstrates sincere enthusiasm for hospitality with a positive 'Yes I Can!' mindset.

Why Work With Radisson Hotel Group?

• Participate in creating memorable hospitality experiences daily.
• Receive investment in personal growth, continuous learning, and career advancement.
• Work within an inclusive and supportive culture that values diversity and belonging.
• Bring your passion and ideas to make meaningful impact locally and globally.
• Benefit from exclusive global hotel rates and local rewards tailored to your location.

Additional Information

The Radisson Hotel Group encourages applicants from diverse backgrounds and is committed to accessibility during the recruitment process. Requests for accommodations can be made as needed to support candidates.