Cobra Coffee

Barista

Cobra Coffee

Oxted, England, United Kingdom · Full Time

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Experience
Any
Salary
Openings
1
Posted
1 week ago
Work mode
In office
Eligibility
Anyone passionate about delivering excellent customer experiences can apply; no previous experience required.
Resume
Required to apply

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Job description

About the Role

Join the core of our community where your enthusiasm for exceptional customer service shapes every interaction. As a barista with Cobra Coffee, a proud Starbucks UK franchise partner, you will craft high-quality beverages and deliver outstanding customer experiences that embody the Starbucks spirit.

What We Provide

  • 28 days of paid holiday annually including Bank Holidays
  • Unlimited brewed coffee and English breakfast tea during your shifts
  • Discounts on handcrafted drinks and food while working
  • 30% off bottled beverages and impulse items on shift
  • One selected £1.50 food item per shift
  • 30% discount on all food, drinks, merchandise, and gifts outside of work hours
  • 30% green apron discount at other participating Starbucks stores
  • Additional benefits such as 20% off Southern Co-op food stores and life insurance
  • Comprehensive training including coffee education and access to Starbucks Global Academy online platform
  • Strong promotion opportunities with a focus on internal advancement

Job Responsibilities

  • Prepare and serve quality beverages, whole bean coffee, and food items consistently, adhering to recipe and presentation standards
  • Assist in store operations like opening, closing, cash handling, and maintaining safety and security protocols
  • Support team members during busy periods to ensure smooth store functioning
  • Understand and anticipate customer and store needs by familiarizing yourself with the environment and clientele
  • Deliver exceptional customer service by prioritizing customer satisfaction and building genuine connections
  • Keep the workspace clean and organized for both customers and colleagues

Working Conditions

Shifts may include early mornings, evenings, and weekend work to accommodate store hours.

Eligibility and Process

Prior experience is not required; your enthusiasm for brightening customers’ days with joyful service is the key. The hiring process consists of application, CV screening, telephone interview, right to work verification, in-person interview with store experience, followed by the offer and onboarding.

How they work

Communication Teamwork & Collaboration Adaptability Work Ethic Customer Focus
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