Barista

Role Overview

Join the vibrant community at Cobra Coffee, a proud Starbucks UK franchise partner, as a Barista where your enthusiasm for customer care is integral to crafting outstanding experiences. You’ll be part of a team delivering high-quality beverages and customer service that reflect the iconic Starbucks experience.

About Cobra Coffee and Work Environment

We value how we conduct business and are committed to fostering a healthy work-life balance and providing ample opportunities for professional growth and skill development. As a member of our team, you become part of the Starbucks family and the Cobra Coffee family.

What We Offer

• 28 days of paid annual leave including Bank Holidays
• Unlimited brewed coffee and English breakfast tea during shifts
• Discounted handcrafted beverages and food while on shift
• 30% discount on bottled drinks and impulse purchases during shifts
• One selected food item valued at £1.50 per shift
• 30% discount on all food, beverages, merchandise, and gifts when not working
• Green apron discount of 30% across participating Starbucks stores
• Additional discounts such as 20% off at Southern Co-op food stores
• Life insurance coverage
• Comprehensive training including coffee knowledge and access to the Starbucks Global Academy online learning platform
• Opportunities for career advancement with a strong internal promotion culture

What to Expect in the Role

This role does not require previous experience, but a genuine passion for customer satisfaction is essential. Working as a barista involves creating authentic customer connections and handcrafting delicious beverages that brighten their day.

No day is the same and typical duties include:

• Consistently preparing quality beverages, whole bean, and food items aligned with recipe and presentation standards
• Assisting with store opening and closing procedures, cash handling, and ensuring safety and security
• Collaborating with team members to manage busy periods effectively
• Anticipating customer and store requirements by familiarizing yourself with the environment and patrons
• Delivering outstanding customer service with a "customer first" mindset and fostering genuine interactions
• Keeping the workspace neat and organized for customers and colleagues

Working Hours and Schedule

The nature of retail means shifts may include early mornings, evenings, and weekends.

Recruitment Process

The selection process involves application submission, CV review, telephone interview, verification of right to work, in-store interview and experience trial, followed by the offer and onboarding.