Associate Platform Engineer

About the Role

Join ACI Worldwide as an Associate Platform Engineer in Limerick, Ireland, contributing to the global payments ecosystem. You'll be part of a diverse and enthusiastic team dedicated to building and supporting ACI's Internal Developer Platform, which underpins all product and delivery teams. This cloud-native infrastructure encompasses Kubernetes/OpenShift, multiple cloud providers, CI/CD pipelines, observability, and standardized processes enabling rapid and secure software delivery.

Key Responsibilities

• Develop and maintain well-defined components of the platform, such as CI/CD pipeline elements, Kubernetes manifests, and Infrastructure-as-Code (IaC) modules, guided by senior engineers.
• Adopt and promote platform standards and 'golden path' tooling to streamline engineering processes.
• Support platform observability by implementing logging and metrics, learning to assess infrastructure health.
• Engage in the platform on-call rotation, initially shadowing senior staff and progressing to independent incident management.
• Employ AI-assisted engineering tools daily to enhance learning and identify opportunities for automation for platform users.
• Write and improve infrastructure-as-code components, receiving feedback through code reviews to enhance Terraform and Kubernetes skills.
• Participate in post-incident reviews to understand and apply reliability practices.
• Ask insightful questions to develop systems-level understanding of infrastructure at scale.
• Collaborate with engineering teams relying on the platform to understand and address their needs.
• Adhere strictly to corporate policies, including the Code of Business Conduct and Ethics.

Technical Environment

• Interact with emerging Gen AI infrastructure, including model serving and vector databases, using AI coding assistants.
• Gain foundational knowledge in Kubernetes/OpenShift concepts including pods, deployments, and services.
• Use and enhance infrastructure-as-code tools such as Terraform.
• Work with cloud platforms like Azure, OpenShift, or AWS at a foundational level.
• Operate and maintain CI/CD pipelines utilizing tools such as ArgoCD, GitHub Actions, or Jenkins.
• Develop familiarity with observability and monitoring tools like Prometheus, Grafana, and Datadog.
• Understand service mesh principles and networking fundamentals.

Qualifications and Skills

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent practical experience.
• Relevant experience including internships, academic projects, cooperative placements, or open-source contributions.
• Basic understanding of Linux, networking, and cloud computing concepts.
• Foundational programming or scripting skills and knowledge of software development methodologies.
• Strong analytical and problem-solving capabilities with clear communication of technical decisions.
• Curiosity and enthusiasm for cloud-native technologies and platform engineering.
• A growth mindset with receptiveness to feedback, mentoring, and code reviews.
• Ability to collaborate effectively with engineering teams and stakeholders.
• Comfort and interest in using AI-assisted engineering tools.
• Commitment to learning infrastructure-as-code, container orchestration, observability, and reliability in a hands-on environment.

Preferred Experience

• Basic familiarity with monitoring, logging, metrics, and dashboard tools such as Prometheus, Grafana, or Datadog.
• Awareness of service mesh and cloud-native architecture concepts.
• Hands-on experience with AI coding assistants or interest in AI infrastructure.
• Personal or academic projects related to infrastructure, cloud, DevOps, or automation.
• Exposure to the payments sector, financial services, or regulated industries.

Core Competencies

• Accountability: Hold oneself and others responsible for commitments.
• Results Orientation: Deliver consistent outcomes even under challenging conditions.
• Customer Focus: Build strong relationships and provide customer-centered solutions.
• Innovation: Develop new and improved ways to achieve organizational success.
• Collaboration: Build effective partnerships and work cooperatively.
• Courage: Address difficult issues openly and honestly.

Important Information

Candidates must be fully authorized to work in Ireland on a full-time basis. Sponsorship for employment visas or work permits is not provided presently or in the future. ACI Worldwide offers career development, growth prospects, and a competitive compensation and benefits package within a collaborative and innovative environment.

Note on Recruitment Security: Beware of recruitment scams impersonating the company. Official communications will only come from verified channels and will never request payment from applicants.