Assistant Store Manager - Toowoomba

About the Role

We are looking for a proactive and well-organized Assistant Store Manager to join our team in Toowoomba. This role involves leading day-to-day retail operations and inspiring a high-performing team to exceed targets while ensuring outstanding customer service. Reporting directly to the Store Manager, you will be the key support responsible for the operational success of the store.

Company Overview

Pandora is the largest jewelry company globally, crafting hand-crafted pieces that express people's emotions. Selling three pieces every second, the company boasts nearly 7,000 sales locations worldwide and a strong online presence. Since entering the Australian and New Zealand markets in 2004, Pandora has grown to 146 stores across ANZ with over 730 retail and corporate employees combined. The company emphasizes sustainability, setting clear goals across sourcing, materials, and product marketing.

Responsibilities

• Assist the Store Manager in leading, motivating, and coaching the team to meet sales targets and deliver exceptional customer experience aligned with Pandora's standards.
• Manage store operations including stock management, security, scheduling, and monitoring sales performance.
• Assume full responsibility for store trading and operations when the Store Manager is absent.
• Maintain a strong presence on the sales floor, effectively managing team positioning and sales floor dynamics.
• Gain in-depth knowledge of Pandora’s luxury hand-crafted products and help develop the team’s product expertise.

Candidate Profile

• Experience in driving sales and profitability within retail environments, preferably with leading brands or desirable consumer products.
• Strong leadership skills with the ability to build and coach a motivated, high-performing team.
• Excellent communication skills and a flexible approach to adapt to business changes.
• Positive, enthusiastic attitude with a passion for Pandora products and adherence to company values of dreaming, daring, caring, and delivering.
• Professional appearance and genuine interest in retail and luxury products.

Benefits

• Competitive rewards package with generous staff discounts on Pandora products.
• Birthday leave to enjoy your special day off.
• Opportunities for professional development and career progression.
• Subsidized health insurance plan.
• Retail bonus schemes and jewelry allowances.
• Employee Assistance Program offering support services.

Equal Opportunity and Accessibility

Pandora is committed to fair and transparent recruitment. We encourage applications without identity-related information such as photos, marital status, or age. Candidates requiring reasonable accommodations during interviews are encouraged to notify us promptly.