Assistant Store Manager (Lynn Mall)

About Pandora and the Role

As the world’s largest jewellery brand, Pandora inspires millions worldwide to express their unique stories through beautiful products. We foster innovation, encourage bold ideas, and celebrate passion and care in everything we do. Joining us means building an exceptional career while contributing to meaningful moments for our customers.

We are looking to recruit a proactive, highly organised Assistant Store Manager who thrives in a retail environment. This role involves leading operations, motivating a high-performing team, and delivering outstanding customer service to reach retail targets.

Primary Responsibilities

• Support the Store Manager by overseeing the store’s daily operations to ensure commercial success.
• Lead, coach, and inspire the in-store team to meet and exceed sales goals while championing Pandora’s exceptional customer service standards.
• Manage stock control, store security, team scheduling, and monitor sales performance closely.
• Assume full responsibility for the store’s operation and trading during the Store Manager’s absence.
• Maintain a strong presence on the retail floor, managing team activity to enhance the customer shopping experience.
• Become a Pandora product expert through thorough training, nurturing your team’s development and unlocking their full potential.

Candidate Profile

The ideal Assistant Store Manager will be a dedicated brand ambassador and an effective team leader who passionately supports their colleagues and delivers memorable in-store experiences. Experience within prominent retail brands and consumer product sectors is preferable. Those currently in senior supervisory or assistant management roles seeking a new challenge will find this an exciting opportunity.

Key Qualities and Skills

• Demonstrated ability to boost sales and profitability in retail settings.
• A deep commitment to fostering a culture of excellent customer service.
• Excellent communication skills to motivate and coach teams effectively.
• Adaptability and flexibility to meet evolving business requirements.
• A positive, enthusiastic mindset aligned with Pandora’s core values: dreaming, daring, caring, and delivering.
• Professional appearance combined with a passion for desirable products and retail excellence.

Application and Recruitment Process

Applicants will be required to complete a 15-minute questionnaire evaluating their suitability and cultural fit within the team. We encourage diversity and provide a fair, unbiased recruitment process. Candidates who require reasonable accommodations during interviews are invited to notify us promptly.

Employee Benefits

• 60% discount on staff purchases.
• Birthday leave – enjoy a day off on your birthday.
• Career development opportunities to support your growth.
• Subsidised health insurance.
• Retail bonus schemes to reward performance.
• Access to an employee assistance program.
• Generous jewellery allowance.
• Two wellness days annually to focus on personal wellbeing.