Assistant Store Manager

Role Overview

The Assistant Store Manager plays a key role in supporting the Store Manager in managing day-to-day retail operations, driving sales achievement, and ensuring a high standard of customer satisfaction. This position acts as the Manager on Duty in the absence of the Store Manager.

Daily Responsibilities

• Assisting with overall operations and staff supervision within the store.
• Helping with product merchandising, stocking shelves, and processing daily deliveries.
• Delivering excellent customer service and handling escalated customer issues effectively.
• Training, coaching, and fostering growth among store employees.
• Managing cash handling duties along with store opening and closing procedures when required.
• Delegating tasks to team members while ensuring store cleanliness and safety standards are met.
• Conducting performance reviews and providing constructive feedback to staff.
• Ensuring compliance with company policies and safety regulations.
• Maintaining high visual merchandising standards throughout the store.
• Overseeing recruitment processes and managing employee performance.

Qualifications and Skills

• At least two years of experience working in retail.
• A minimum of two years in a leadership or supervisory position.
• Availability to work flexible hours including days, evenings, and weekends.
• Strong leadership capability, excellent communication, and sound decision-making skills.
• Ability to juggle multiple priorities in a dynamic and fast-paced retail environment.

Why Join Us?

• Engaging and diverse workplace culture.
• Competitive salary and benefits package (applicable to full-time employees).
• Company pension plan with matching contributions.
• Custom training and onboarding programs.
• Opportunities for career progression within the organization.
• Full-time employment is recognized after consistently working 25 hours per week for sixteen weeks, with a one-week allowance below 25 hours.

Additional Information

Artificial intelligence tools may be used in the recruitment process solely for evaluation purposes. Final hiring decisions rest solely with human recruiters.