Assistant Manager

About the Role

Are you passionate about people and ready to advance your leadership career? Join us as an Assistant Manager where you'll be responsible for delivering outstanding customer service, leading effective shifts, motivating a high-performing team, and driving operational excellence in a lively restaurant setting.

Key Responsibilities

• Inspire, engage, and energize your team every shift to consistently provide an exceptional customer experience.
• Lead and manage fast-paced shifts ensuring smooth operations from start to finish.
• Effectively plan and schedule shifts by assigning the right team members at the right times.
• Utilize real-time data insights to enhance sales performance, control expenses, and increase profitability.
• Support team development by identifying talent and nurturing future leaders within the organization.
• Take full accountability for managing the customer journey during your shift, including Eat-in, Collect, and Delivery services.

Candidate Profile

• Proven ability to lead a team in a fast-moving environment with confidence and skill.
• Strong desire to continuously learn, grow, and take on new challenges in a dynamic restaurant role.
• Passionate about delivering excellent customer experiences and operational standards.

Additional Benefits

• Competitive salary up to £31,532 annually.
• Enjoy a complimentary PERi-PERi meal (Hot or Lemon & Herb) during every shift worked.
• Receive 40% discount for yourself and up to five friends or family members when off duty.
• Access to a discount platform offering savings on groceries, apparel, travel, gym memberships, and cinema tickets through PERi+.
• Development programs to support career progression; over 80% of General Managers promoted from Assistant Managers.
• A structured three-month training plan designed to help you excel in your role from day one.
• Confidential 24/7 healthcare and wellbeing support via WeCare.
• Every five years, enjoy a fully paid four-week sabbatical to recharge or pursue personal interests.
• Unique travel opportunities to explore our heritage and culture.
• Referral bonuses for introducing friends who join the Nando's family.
• Performance-related bonuses rewarding team development and business results.
• Eligibility for a contributory pension scheme if based in the UK.
• Opportunities to work with friendly colleagues and have an enjoyable work atmosphere.