Shift Lead-1

About the Role

At Nando's UK & IRE in Dundrum, Dún Laoghaire-Rathdown, Ireland, we operate with a unique spirit — more than just a workplace, we support each other, inspire one another, and foster a family-like culture. Our goal is to ensure our team members, known as Nandocas, are happy and succeed while having fun and driving business growth. As a Shift Lead, you will be at the core of daily operations, ensuring smooth shift management and enhancing the customer experience. This position marks the beginning of your leadership development within our company.

Key Responsibilities

• Lead and support the team during shifts to ensure seamless operations.
• Motivate and engage team members, fostering a positive and inclusive environment.
• Ensure that the customer experience delivers perfect PERi-PERi moments consistently across all service channels.
• Address and resolve issues efficiently during shifts to maintain high service standards.
• Promote team bonding and a fun atmosphere aligning with company values.

Candidate Requirements

• Demonstrated leadership or supervisory experience in a fast-paced environment.
• Strong passion and pride in supporting and motivating team members.
• Excellent energy and alignment with company values.
• Customer-focused mindset with dedication to delivering exceptional service.
• Confidence in managing people and problem-solving on the spot.
• Desire to learn, grow, and take on increased responsibilities.
• Ability to cultivate a fun, inclusive workspace where team members can flourish.

Rewards and Benefits

• Competitive hourly pay ranging between €16.68 and €17.18.
• Four-week paid sabbatical following every five years of service.
• Complimentary food during work and discounted meals on days off.
• Paid breaks to ensure well-being during shifts.
• Year-round team bonding events.
• Clear career progression pathways, including advancement into management.
• Access to a rewards platform offering attractive discounts.
• Supportive, welcoming, and family-like work environment.

Additional Information

If you are enthusiastic about stepping into a leadership role, energizing your team, and delivering memorable customer experiences in a dynamic setting, this opportunity at Nando’s could be the perfect fit for your career journey.