Assistant Manager

Role Overview

Are you passionate about people and eager to advance your leadership career? If you excel at delivering exceptional customer service, managing efficient shifts, inspiring a motivated team, and driving operational success, this Assistant Manager position at Nando's UK & IRE is an ideal opportunity.

Key Benefits

• Enjoy a complimentary PERi-PERi chicken meal—choose Hot or Lemon & Herb—during every shift you work.
• Benefit from a 40% discount for yourself and up to five friends or family members when not working.
• Access PERi+, our discount platform, offering savings on groceries, clothing, travel, gym memberships, cinema tickets, and more.
• Advance your career with comprehensive development programs; note that over 80% of General Managers were promoted from Assistant Manager roles.
• Participate in a structured three-month training plan from your first day to support your learning and success in the role.
• Receive confidential, 24/7 healthcare and wellbeing support through our WeCare service.
• Earn a fully paid, four-week sabbatical every five years to travel, relax, or pursue personal interests.
• Experience unique travel opportunities to explore Nando's heritage and culture.
• Refer friends to join the Nando's team and receive referral bonuses as you work alongside them.
• Engage in a competitive bonus scheme rewarding strong performance, team development, and excellent results.
• Contribute to and benefit from a pension scheme for UK-based employees.
• Work in a dynamic, enjoyable environment with great colleagues and meaningful customer interactions.

Responsibilities

• Bring enthusiasm and energy to motivate, engage, and inspire your team during every shift, ensuring an exceptional customer experience.
• Leverage your experience in team leadership, managing busy shifts, or providing superior customer service to make an immediate positive impact.
• Ensure smooth shift operations through effective planning, strategic scheduling, and placing the right team members in appropriate roles.
• Utilize real-time data to drive sales, manage costs, and enhance profitability.
• Demonstrate eagerness to grow professionally by embracing learning opportunities and new challenges in a fast-paced restaurant setting.
• Identify and cultivate talent within your team to support the development of future leaders.
• Take full responsibility for the customer experience across Eat-in, Collect, and Delivery services during your shift.