Assistant Manager

About the Role

Panda Express is seeking passionate and experienced leaders to join their store management team in Norfolk, VA. The company is fully dedicated to cultivating the professional and personal growth of its associates by providing paid Store Management Leadership Training, mentor support, and a nurturing community environment aimed at helping you achieve success.

Key Duties

The Assistant Manager will support the daily running of a single Panda Express store. Responsibilities include recruiting, supervising, and guiding team members to meet financial targets and to provide outstanding customer service. The role demands commitment to making the store successful, supported by a leadership training program lasting three weeks or longer to equip you for the challenges ahead.

Benefits and Rewards

• Complimentary meals during work shifts
• Competitive wage with bonus opportunities
• Health benefits including medical, vision, dental, and voluntary short-term disability insurance for full-time employees
• Pre-tax Dependent Care Flexible Spending Account
• 401K plan with company contribution
• Paid vacation, holidays, bereavement leave, and participation in Leave Share Program
• Discounts on theme parks, gym memberships, and other perks
• Community involvement opportunities
• Practical paid training and ongoing career and leadership development
• Advancement potential into higher management roles
• Educational support with scholarships and continuing education assistance
• Attractive employee referral bonuses
• Additional income protection including life, disability, and AD&D insurance

Candidate Requirements

• A minimum education of a high school diploma is mandatory
• Willingness to relocate within 50 miles of current residence if necessary
• Availability for a flexible schedule including opening and closing shifts, evenings, weekends, and holidays based on business needs
• Food Safety certification (Serve Safe)

Work Environment and Physical Requirements

The work area is often hot and busy with steam and food vapors, requiring the ability to stand for long periods and handle kitchen tools such as Chinese cook knives safely and efficiently. The role requires lifting up to 50 pounds, standing up to four hours, and reaching across counters at 36 inches. The environment is typically loud, with limited storage and elevated shelving.

Strong communication skills, adaptability in a fast-paced workplace, and conflict resolution abilities are essential for success.

Company Background

Founded in 1983 in Glendale, California, Panda Restaurant Group is the largest family-owned American Chinese restaurant brand in the US with nearly 2,800 locations worldwide. The company is dedicated to delivering quality Asian dining experiences and fostering a family-based culture that improves the lives of employees and communities where it operates.

Equal Opportunity and Accessibility

Panda Restaurant Group is committed to equal employment opportunity without discrimination on any legally protected basis including race, gender, disability, and more. The company complies with the ADA and accommodates applicants and employees as needed to support an inclusive work environment.

Compensation Details

The pay range for this position is $23 to $26 per hour, influenced by factors such as location and experience. Bonus programs are discretionary and may be altered or discontinued at the company's discretion without prior notice.