Assistant Housekeeping Manager
Doha, Doha Municipality, Qatar · Full Time
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- Experience
- 2+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Education
- High school diploma or equivalent
- Resume
- Required to apply
Where you'll work
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Job description
About the Company
Minor Hotels is a global hotel owner, operator, and investor managing over 530 properties worldwide. Its diverse portfolio includes brands like Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, operating across more than 50 countries spanning Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America.
Position Overview
The Assistant Housekeeping Manager supports the Housekeeping Manager by supervising daily housekeeping operations to guarantee high cleanliness and order standards. They oversee guest rooms, public spaces, and back-of-house areas, maintaining quality service, inventory management, staff motivation, and compliance with safety and sanitary guidelines.
Key Responsibilities
- Assist in organizing and managing daily housekeeping activities.
- Lead and inspire housekeeping personnel, including room attendants, public area staff, and linen room teams.
- Perform daily inspections across guest and employee areas to ensure cleanliness and maintenance standards.
- Enforce housekeeping procedures consistently to uphold superior service quality.
- Oversee ordering and inventory for cleaning equipment, linens, and guest amenities.
- Coordinate staff scheduling, manage attendance records, and contribute to performance evaluations.
- Provide training for new hires and refreshers for existing staff members.
- Address guest complaints and special requests promptly and courteously.
- Promote compliance with health, safety, and sanitation regulations.
- Work collaboratively with other departments like Front Office and Maintenance to deliver seamless guest experiences.
Candidate Requirements
- Minimum high school diploma or equivalent certification.
- At least 2 years of experience in housekeeping operations, including one year in a supervisory or assistant managerial capacity.
- Proven leadership capabilities and strong interpersonal communication skills.
- Excellent skills in organization and time management.
- Familiarity with housekeeping management systems and hotel property management software such as Opera and HotSOS is advantageous.
- Ability to juggle multiple tasks efficiently and remain composed under pressure.