Analytics & MIS Expert – Banking Domain

Role Summary

We are seeking a dedicated Analytics & MIS Expert specializing in the banking sector to manage performance reporting and deliver actionable insights for Cards and Digital business units. This role involves integrating data from multiple sources to create a unified and accurate portrayal of business performance that informs leadership decisions.

Key Responsibilities

• Generate and update regular MIS reports and performance metrics for Cards and Digital sectors, including analysis of applications, approvals, issuance, activation, spending patterns, balances, and attrition.
• Evaluate customer journeys and conversion funnels to detect points of customer drop-off, identify performance challenges, and propose enhancements.
• Create and uphold standardized KPI definitions, reporting methodologies, and dashboards to promote consistent reporting across various teams.
• Assist in campaign evaluation by quantifying customer engagement, activation rates, increases in spending, and control group results.
• Aggregate and verify data from different departments including Cards, Digital, CRM, Risk, Finance, and Operations to ensure reliable performance reporting.
• Develop executive dashboards, prepare monthly and quarterly reports, and conduct bespoke analyses utilizing Excel, SQL, Python, and BI platforms to facilitate business reviews and strategic decision-making.

Candidate Requirements

• Over seven years of experience in MIS, business analytics, or performance reporting within banking or financial services sectors.
• Comprehensive understanding of key cards and digital banking indicators such as applications, approvals, activation, expenditures, and attrition rates.
• Proficient in advanced Excel functionalities and SQL, with practical knowledge of Python programming.
• Demonstrated experience with Business Intelligence tools including Power BI, Tableau, or Qlik.
• Skilled in developing KPIs and ensuring data accuracy through reconciliation across multiple source systems.
• Experienced in measuring campaign effectiveness, particularly through control-group analysis.
• Familiarity with Saudi or broader GCC banking markets is preferred.
• Excellent communication skills to clearly convey insights to senior management and stakeholders.

Additional Information

Contract Type: Yearly renewable contract
Location: Riyadh, Saudi Arabia
Work Setting: Onsite