SME – Cash Management & Payments

Overview

We are seeking an experienced Subject Matter Expert (SME) specializing in Cash Management and Payments to join a Saudi-based banking client in Riyadh. This role requires in-depth expertise in cash management, payment products, and corporate banking, supporting an array of banking services with a focus on regulatory compliance and operational excellence.

Key Responsibilities

• Leverage over eight years of experience in Cash Management, Payments, Transaction Banking, or Corporate Banking, including a minimum of three years within banking operations.
• Lead as the SME for Cash Management and Payment products, offering comprehensive business and functional insights throughout the product lifecycle.
• Drive strategic planning, development, and enhancement of cash management and payment services to meet business and customer needs.
• Develop product requirements, construct roadmaps, create business cases, and set enhancement priorities aligned with market trends and organizational objectives.
• Collaborate extensively with IT, Operations, Risk, Compliance, Treasury, Financial Institutions, Sales, and Client Services to devise secure, efficient, and compliant banking solutions.
• Evaluate product performance by analyzing transaction data, customer experiences, revenue streams, and profitability to pinpoint improvement opportunities.
• Ensure all Cash Management and Payment solutions adhere strictly to Saudi Arabian Monetary Authority (SAMA) regulations, legal mandates, security protocols, fraud prevention strategies, and internal controls.
• Act as the SME resource during client consultations, product deployments, User Acceptance Testing (UAT), problem resolution, and operational issues.
• Conduct comprehensive market research and competitor analysis to drive product innovation and growth opportunities.
• Prepare detailed product documentation, including business requirements, cases, presentations, management reports, and performance updates.
• Continuously refine payment and cash management processes, maintaining compatibility with banking industry best practices and customer expectations.

Required Expertise

• At least eight years of relevant experience with a minimum of three years in the banking sector.
• Deep knowledge in Cash Management, Transaction Banking, Payments, and Corporate Banking sectors.
• Comprehensive understanding of domestic and international payment products as well as payment infrastructure.
• Proven ability to work collaboratively with cross-functional banking teams as well as technology partners.
• Strong familiarity with SAMA regulations and banking compliance frameworks.
• Excellent analytical abilities coupled with stakeholder engagement, communication, and documentation proficiencies.
• Preference for candidates holding Saudi nationality.