Account Manager Microsoft 365 & Copilot

About Communardo Smart Work

Communardo Smart Work supports companies on their journey towards digital transformation by leveraging Microsoft 365, Copilot, AI, and modern work environments. Our strength lies in focusing on what truly matters, fostering genuine teamwork, and the enthusiasm to explore new paths together. We create solutions that enable people to work more successfully, productively, and with greater satisfaction.

Job Responsibilities

• Develop and enhance new and existing customer relationships, engaging with future-focused topics around Modern Work, Microsoft 365, and Copilot.
• Target clientele includes upper mid-sized companies and well-known large enterprises.
• Proactively identify opportunities for up-selling and cross-selling within the customer base.
• Conduct needs analyses and consult clients to present our service portfolio, showcasing suitable Microsoft-related services, solutions, and products.
• Advise customers on the applications of Microsoft 365 and Copilot, helping them realize the benefits these solutions offer to their business.
• Expand your professional network and maintain valuable client and partner relationships.
• Ensure a high level of customer satisfaction by maintaining reliable and competent partnerships based on mutual respect.
• Participate actively in conferences and events to contribute to attracting new leads.

Role Requirements

• Strong foundation in IT and telecommunications, always engaged with current IT topics.
• Thorough knowledge of Microsoft 365, Copilot, ME3/ME5, and the CSP business model, with a desire to implement these solutions for clients.
• A completed degree related to computer science, business informatics, or equivalent qualifications.
• A minimum of three years professional experience excelling in sales and client management for consulting, service, or project offerings within the IT sector.
• Enjoy interacting with clients to uncover new business potentials and opportunities.
• Excellent communication and argumentation skills coupled with strong customer service orientation, positioning you as the primary contact for clients.
• Demonstrated ability to work independently, with a goal-focused, reliable approach, combined with high motivation and assertiveness.
• Comfortable conducting presentations, contract negotiations, and meetings in English.

Additional Information

This vacancy is part of the Empfehlungsbund (EBND) portal. More details are available upon request.