Account Manager

About Snap Inc.

Snap Inc. is a technology company specializing in camera-driven experiences aimed at enhancing communication and self-expression through platforms like Snapchat, Specs Inc., Bitmoji, and Saturn.

Role Overview

The Large Client Solutions sales division at Snap focuses on increasing revenue by establishing and maintaining strategic partnerships with leading brands and agencies, expanding their digital presence on Snapchat. The Account Manager position, located in Hamburg or Berlin, involves working in a dynamic and fast-moving environment requiring creativity, meticulous attention to detail, and strategic insight to foster and grow long-term business relationships.

Key Responsibilities

• Develop and nurture relationships and increase spending with major clients and agency partners, ensuring advertiser performance exceeds expectations.
• Collaborate with account executives and creative strategists during RFP stages to design innovative, insight-driven digital campaigns on Snapchat, delivering measurable ROI.
• Lead complex projects involving multiple work streams and coordinate cross-functional efforts both internally and externally.
• Analyze campaign performance data thoroughly, focus on KPI-driven measurement plans, identify trends, optimize campaigns for results, and propose upselling strategies.
• Act as a product specialist educating clients and agencies about Snap’s products and best practice approaches for campaign optimization.
• Promote the use of Snap’s self-service platform and real-time auction-based tools, offering technical support and timely analyses.

Required Qualifications

• Bachelor’s degree in business, communications, marketing or related field, or equivalent professional experience.
• At least 3 years of experience in interpreting complex data sets and developing data narratives that enhance campaign performance.
• 3+ years working with clients to understand their brand strategies, product details, competition, and business challenges, performing detailed data analysis for both immediate and long-term planning.
• Background in digital media focusing on performance and brand marketing, ad technology, programmatic advertising in real-time bidding environments, or related areas.
• Proficiency in German language.

Desired Skills and Attributes

• Experience managing media within biddable auction advertising platforms and ability to educate advertisers and agencies.
• Strong capabilities in Excel and PowerPoint, including skills in dataset analysis and presenting actionable insights.
• Excellent verbal and written communication skills.
• Effective organizational, prioritization, and multitasking abilities.
• Comfortable working with cross-functional teams and across management levels.
• Adaptability to a fast-paced and changing environment.

Additional Preferences

• Established relationships with client decision-makers and brand marketers.
• Proven success in meeting sales quotas and earning positive evaluations.
• Enthusiastic Snapchat user with knowledge of Snap ad products.

Company Policy on Workplace Presence

Snap follows a "default together" policy, expecting employees to be physically present in the office at least four days per week to strengthen culture and collaboration.

Diversity and Inclusion

Snap Inc. is committed to providing equal employment opportunities without discrimination based on a wide range of characteristics, ensuring a diverse and inclusive workforce.

Employee Benefits

The company offers comprehensive benefits addressing employee well-being, including paid parental leave, extensive medical coverage, mental and emotional health programs, as well as compensation plans that allow sharing in the company's success.

Accommodation

Applicants with disabilities or special needs are encouraged to disclose any required accommodations.