Account Manager, Commercial

About noon

Noon is a leading consumer commerce platform in the region, launched initially in Saudi Arabia and the UAE in December 2017, and expanding to Egypt in 2019. Its ecosystem now includes marketplaces covering food delivery, quick-commerce, fintech, and fashion. Although six years into operations, noon considers their journey only 5% complete, driven by a mission to reach every doorbell daily.

Role Summary

As part of noon's ambitious and dynamic team, you will be tasked with building and sustaining strategic partnerships, accelerating sales growth, and enhancing the category's performance specifically within the Saudi Arabian market.

Key Responsibilities

• Forge and nurture strategic partnerships with critical stakeholders.
• Oversee the entire process of category selection and expansion.
• Ensure competitive pricing, securing optimal buying prices to maximize value across the category.
• Integrate new partners smoothly into noon’s ecosystem, broadening their market footprint.
• Lead efforts to develop and refine the category from inception.
• Keep inventory and product content in optimal condition.
• Deliver top-tier customer experiences through effective merchandising, accurate content, and understanding the customer journey.
• Monitor commercial key performance indicators and collaborate to amplify seller efficiency and results.
• Conduct regular competitive benchmarking and analysis.
• Provide weekly performance reports and updates to senior management regarding seller status.
• Take ownership of the performance of a designated portfolio of stores.
• Perform root cause investigations to explain and address underperformance issues.

Required Qualifications & Skills

• A minimum of 3 to 5 years of relevant professional experience.
• Preferred experience in e-commerce, although not mandatory.
• Preferred familiarity with on-demand services.
• Excellent negotiation abilities.
• Strong communication skills combined with effective problem-solving and teamwork capabilities.
• Analytical mindset with adeptness in solving complex challenges.
• Entrepreneurial drive and a proactive, go-getter attitude.
• Able to thrive in rapidly changing, high-speed work environments.
• Proven skills in stakeholder management and the ability to collaborate across multiple teams.
• Comfortable handling ambiguity and independently prioritizing tasks.

Ideal Candidate Attributes

The ideal candidate maintains high standards, values hard work, and is relentlessly resourceful with a strong bias towards action. Courage and originality are valued highly, along with flexibility, adaptability, and a commitment to continuous learning. Joining noon means contributing to a challenging yet impactful mission that raises the overall talent bar within the company.