Account Executive - SMB Agentforce and Data Cloud Specialist

Company Overview

At Salesforce, recognized as the leading AI-powered CRM platform, we merge human expertise with innovative agent technologies to drive client success. We seek passionate Trailblazers who thrive at the intersection of technology and trust, committed to pioneering business transformation and AI-driven innovation aligned with Salesforce's core values.

Role Overview

We are recruiting talented Account Executives specialized in AI-driven solutions and technical sales. This role is critical in expanding revenue, nurturing long-term partnerships, and showcasing innovative technologies that reshape customer engagement through Agentforce and Data Cloud solutions.

Key Responsibilities

• Leverage your extensive sales experience combined with AI modeling to identify and promote Agentforce-related prospects.
• Partner closely with Salesforce’s sales teams to uncover opportunities for Agentforce advancement among existing and new clients.
• Present tailored Salesforce solutions, emphasizing Agentforce’s ability to optimize customer engagement within clients’ technology landscapes.
• Conduct thorough technical discovery sessions to interpret complex business challenges and illustrate how Agentforce delivers scalable results.
• Qualify leads aligned with Agentforce’s target customer profiles and skillfully lead discovery conversations to map customer needs to product capabilities.
• Create and deliver impactful Points of View (POVs) that clearly demonstrate the tangible benefits of Agentforce to both technical and business stakeholders.
• Collaborate cross-functionally as a "One Salesforce" team member to ensure seamless client interactions throughout the sales cycle.
• Showcase alignment of Salesforce solutions with clients' strategic long-term goals.

Required Qualifications

• A minimum of two years’ experience in enterprise or commercial B2B sales, especially in technically complex sales environments.
• Deep knowledge of AI and machine learning principles, including configuration, agent platform setup, automation, and API integrations.
• Familiarity with AI-enhanced customer engagement tools and Salesforce platforms such as Sales, Service, Marketing Clouds, and Data Cloud.
• Exceptional ability to conduct detailed technical discovery and align client business requirements with Salesforce Agentforce solutions.
• Proven track record surpassing sales targets in technical sales scenarios.
• Strong communication and negotiation capabilities, with the skill to simplify AI concepts for diverse audiences.
• Bachelor’s degree or equivalent professional experience in technology-related sales.

Technical Skills and Tools

• Salesforce platforms including Sales, Service, Marketing Clouds, and Data Cloud
• Technical sales and negotiation methodologies
• Cloud data warehousing and cloud infrastructure familiarity
• Predictive and prescriptive analytics and modeling
• Business Intelligence tools such as Tableau

Personal Attributes

• Ability to blend technical depth and sales excellence, articulating complex AI-driven solutions effectively
• Results-oriented mindset with consistent achievement of sales objectives
• Strong business acumen to translate technical products into clear business value
• Excellent relationship-building skills fostering long-term client connections
• Innovative problem-solving capability addressing advanced client challenges using technology expertise
• Agile, hands-on approach valuing progress and creativity over perfection

Additional Information

Salesforce offers comprehensive benefits and resources to support work-life balance and professional growth, empowering employees to maximize their impact with AI-enhanced tools. The company promotes an inclusive, discrimination-free workplace committed to equality and fair merit-based employment practices across all phases of recruitment and employment. Reasonable accommodations are available during recruitment upon request.