Account Executive, Scale (Thai Speaking)

About Braze and Our Culture

At Braze, we pride ourselves on having a team that is approachable, kind, and deeply passionate. We fuel this passion by setting ambitious goals, promoting collaboration, and supporting a balance between work and life as we grow swiftly on an international level. We strive for equity and opportunity both within and beyond the company. Success at Braze requires autonomy, accountability, and openness to fresh viewpoints. Our curiosity and eagerness to share diverse ideas create a vibrant workplace culture.

If you thrive on facing exciting challenges with initiative and adaptability, Braze offers you the chance to make a tangible impact backed by a dedicated, energetic team.

Role Overview

This role is ideal for a candidate with no less than five years of experience in selling, renewing, and expanding SaaS solutions across various verticals, focusing on mid-market, commercial, or enterprise clients. Collaboration with Customer Success, Business Development, and Marketing teams, especially in lead generation, is a key element of the position.

You will engage directly with Braze's fast-growing client base to ensure optimal utilization of our technology and services, strengthening and expanding business relationships. This position requires skills in consulting, business analysis, project management, and sales professionalism and offers opportunities to deepen knowledge in cross-channel consumer engagement, mobile marketing automation, APIs, analytics, and AI decisioning.

This is primarily a field sales position with frequent travel to meet clients onsite. While your main focus will be the Thailand and Vietnam markets, other territories may also be involved.

Key Responsibilities

• Meet quarterly targets for new sales and customer retention revenue.
• Build and maintain a strong sales pipeline to support revenue goals.
• Grow commercial relationships to increase Braze platform engagement and value.
• Relay customer insights and feedback to internal product and leadership teams.
• Work closely with cross-functional teams including Business Development, Customer Success, Sales, Revenue Operations, Product, Legal, and Marketing.
• Coordinate resources to encourage adoption of new features.
• Maintain an expert-level understanding of Braze products.
• Analyze customer product usage proactively to uncover opportunities for growth.
• Facilitate smooth client transitions from pre-sales through onboarding to ongoing service use alongside technical partners.

Candidate Profile

• Minimum 5 years' experience in a relevant sales closing role.
• Background specifically in SaaS sales within Mobile and/or Marketing Technology sectors.
• Keen awareness of current digital trends, particularly in AI, mobile, web, and Customer Engagement technologies.
• Deep familiarity with the technology ecosystem and networks in Thailand and Vietnam.
• Exceptional verbal, written, and presentation skills, able to convey value propositions to executives and at customer and partner events.
• Proven capability in prospecting and opening new target accounts.
• A strong hunter mentality with the ability to juggle competing priorities effectively.
• High self-drive, determination, and accountability.
• Excellent organizational and time management skills.
• Demonstrated success navigating complex organizations and identifying key decision-makers and their processes.
• Experience with Salesforce.com or similar CRM tools for pipeline management.
• Intermediate to advanced competence with Google Workspace tools and AI tools such as Claude or Gemini.
• Ability to rapidly learn and adapt to new cloud applications and tools.

What Braze Offers

The benefits package varies by location, but typically includes competitive compensation with equity opportunities, retirement and stock purchase plans, flexible time off, comprehensive medical, dental, vision, life, and disability coverage, family and fertility services, equal paid parental leave, professional development programs, curated in-office experiences, community engagement opportunities including volunteer initiatives and donation matching, employee resource groups, and a renowned collaborative and transparent culture recognized as a Great Place to Work®.

Additional Information: Diversity and AI in Hiring

Braze embraces inclusive hiring practices aimed at equity and opportunity for all candidates regardless of personal background or status. We welcome applications even if 100% of criteria are not met. Braze uses AI-assisted tools during recruitment for screening and administrative tasks, ensuring hiring decisions remain human-led. Candidates in certain locations have rights regarding AI use and may request alternatives or manual reviews. Braze is committed to protecting personal data throughout the recruitment process.