Customer Service and Customer Support Intern
Evyaparpay Financial Technologies Private Limited
Lucknow, Uttar Pradesh, India · Full Time internship
Be the first to apply
- Stipend
- Stipend: INR 2,500 – INR 14,000 / month
- Duration
- 3 months
- Start
- Immediately
- Openings
- 4
Applicants must be able to commit full-time availability on-site for three months, starting between October 6 and November 10, 2026. Candidates should have pertinent skill sets and interests relevant to customer service and sales, with women encouraged to apply for career initiation or reentry.
- Work mode
- In office
- Education
- Any graduate or equivalent
- Resume
- Required to apply
About the internship
Internship Overview
This internship involves managing customer service operations for ZePay Money, a fintech platform by Evyaparpay Financial Technologies Pvt. Ltd. The platform offers various financial services including AEPS cash services, domestic money transfers, and neo banking tools.
Key Responsibilities
- Address customer queries through phone and chat channels, escalating any unresolved matters appropriately.
- Identify and pursue potential sales leads, maintain regular follow-up, and keep the customer relationship management (CRM) system updated daily.
- Assist in sales demonstrations and monitor feedback and conversion data to support marketing efforts.
Who Can Apply
- Candidates must be available for a full-time, in-office internship lasting three months.
- Start dates should be between October 6, 2026, and November 10, 2026.
- Applicants should possess relevant skills and interests related to the role.
- Women seeking to initiate or resume their careers are also encouraged to apply.
Required Skills and Qualifications
- Proficient spoken and written communication in both Hindi and English.
- Familiarity with handling customer calls, lead follow-ups, and using basic CRM software.
- Open to freshers and candidates from any educational background, with a preference for those interested in sales or customer-facing roles.
Stipend and Benefits
- Monthly stipend ranges between ₹2,500 and ₹14,000, including fixed pay of ₹2,000 to ₹4,000 and additional incentives up to ₹10,000.
- Interns receive a certificate of completion and a letter of recommendation.
- Work environment features an informal dress code.