Charmika Morton

About

Sales development and appointment setting professional with 6+ years of experience driving pipeline growth through outbound outreach, lead qualification, and follow-up systems. Skilled in CRM management, scheduling coordination, and administrative support with a strong record of improving appointments, accuracy, and conversion rates.

Experience

• Sales Development Representative
  RevenueBridge Solutions
  Jan 2023 – Jan 2026
• Appointment Setter and Virtual Assistant
  Freelance
  2020 – 2024
• Customer Service Representative
  National Client Support Group
  Jun 2019 – May 2022
• Data Entry Specialist
  Independent Contractor
  Jan 2019 – May 2021
• Administrative Assistant
  Premier Office and Operations Management
  Jun 2016 – Dec 2018

Education

• Associate Degree
  St. Augustine College
  Respiratory Care · 2027
• High School Diploma
  John Hope College Preparatory High School

Skills

• Google Docs
• Data entry
• Salesforce
• Google Sheets
• HubSpot
• Outbound Calling
• Objection Handling
• Database Management
• Sales Development
• Lead Qualification
• Excel
• Calendar Coordination
• Appointment Setting
• Workflow Optimization
• Outlook
• Gmail
• Word
• Pipeline Tracking
• Google Calendar