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Sai Srujan Sasanapuri

Technical Support Specialist · Systems Engineer

Hyderabad, Telangana, India

@sasanapurisaisrujan

0 followers

🎓 Master of Computer Application at Andhra University

About

Technical Support Specialist with 3+ years of experience in L1/L2 troubleshooting, incident management, system administration, and user support. Experienced in resolving hardware, software, and network issues while improving uptime and ensuring smooth IT operations.

Experience

  • Engineer | Systems Engineer C1
    Tata Consultancy Services (TCS)
    Mar 2021 – Present

Education

  • Graduate
    Andhra University · Andhra University
    2025
  • Master of Computer Application
    Andhra University
    Computers
  • BSc
    Gayatri Degree College
    MECs
  • Intermediate
    SriChaitanya Junior College
  • High School
    Vishaka High School

Skills

Courses & certifications

  • Feedback Enabler Certificate · 2026
  • Feedback Influencer Certificate · 2026
  • Feedback Enthusiast Certificate · 2026

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