Sai Srujan Sasanapuri

Technical Support Specialist · Systems Engineer

Hyderabad, Telangana, India

@sasanapurisaisrujan

0 followers

🎓 Master of Computer Application at Andhra University

About

Technical Support Specialist with 3+ years of experience in L1/L2 troubleshooting, incident management, system administration, and user support. Experienced in resolving hardware, software, and network issues while improving uptime and ensuring smooth IT operations.

Experience

Engineer | Systems Engineer C1

Tata Consultancy Services (TCS)

Mar 2021 – Present

Education

2025

Graduate

Andhra University

2025
Master of Computer Application

Andhra University

Computers

Computers
BSc

Gayatri Degree College

Mathematics, Economics, Commerce

Mathematics, Economics, Commerce
Intermediate

SriChaitanya Junior College
High School

Vishaka High School

Skills

<3 months

DNS Rdp DHCP TCP/IP Anydesk ServiceNow Windows 11 Event Viewer Task Manager Active Directory Operating Systems Incident management System Administration Microsoft Windows Server

Courses & certifications

Feedback Enabler Certificate · 2026
Feedback Influencer Certificate · 2026
Feedback Enthusiast Certificate · 2026

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