Worldwide Account Manager

Job Overview

FedEx Singapore seeks an experienced Worldwide Account Manager to join its global sales division. This role is responsible for propelling international revenue growth by executing enterprise-level sales strategies spanning multiple regions. The successful candidate will focus on developing business, acquiring new customers, managing strategic accounts, and fostering enduring client relationships to meet challenging global sales objectives.

Key Responsibilities

• Implement and exceed worldwide sales goals through developing and applying comprehensive sales and business development strategies.
• Create, nurture, and maintain enterprise customer accounts by designing tailored account plans and engaging consultatively across regions.
• Identify and pursue new business prospects while reinforcing existing client connections to maximize their value.
• Lead consultative pre-sales discussions to assess customer needs and convert insights into attractive proposals and solutions.
• Generate customized commercial propositions, pricing models, and value-oriented solutions aligned with client demands.
• Manage smooth onboarding and activation for new enterprise clientele, ensuring an excellent customer introduction experience.
• Maintain ongoing account oversight, address issues, and conduct performance evaluations to sustain customer satisfaction and loyalty.
• Analyze market trends and competitor actions globally to continuously refine sales tactics and keep a competitive advantage.
• Collaborate closely with product, operations, and marketing teams to synchronize go-to-market strategies and deliver cohesive solutions to clients.

Candidate Profile

• Possess a Bachelor's degree or an equivalent qualification.
• Have at least five years of professional sales experience.
• Demonstrate strong presentation capabilities.
• Show proven strengths in influence, persuasion, negotiation, and decision-making skills.
• Exhibit excellent written and verbal communication skills.
• Be confident in networking across all organizational levels.

Company & Culture

FedEx is recognized as one of the world's largest express transportation firms and is consistently ranked among the top 10 World's Most Admired Companies. The company delivers transportation and business services to over 220 countries and territories worldwide, powered by a committed team dedicated to outstanding customer experiences.

Guided by the People-Service-Profit (P-S-P) philosophy, FedEx invests in its employees to provide exceptional service to customers, ultimately ensuring sustained profitability and reinvestment in both people and the business. This culture of innovation and care distinguishes FedEx in a competitive global marketplace.

Diversity & Inclusion

FedEx is an equal opportunity employer, welcoming applicants without regard to age, race, color, national origin, genetics, religion, gender, marital status, pregnancy, disability, or any protected status. The company fosters a diverse, equitable, and inclusive work environment that offers growth opportunities for all team members.