Workplace Ambassador

About the Role

The Enterprise Real Estate Workplace Ambassador plays a vital part in creating an inviting and engaging office atmosphere. This dynamic role involves being highly mobile, actively ensuring that every floor and shared space within the workplace feels welcoming and organized. Unlike a stationary desk job, the position requires continual movement to maintain polished communal areas, assist colleagues, and foster a collaborative environment.

Key Responsibilities

• Maintain and enliven communal areas such as cafés, coffee stations, inclusive spaces, and meeting rooms to keep them guest-ready throughout the day.
• Oversee café and coffee operations including inventory management and restocking supplies to ensure seamless service.
• Keep spaces clean, orderly, and well-stocked to provide a consistently polished and inviting workplace environment.
• Ensure meeting spaces are prepared on time with proper setups and resets achieved through frequent floor inspections.
• Proactively identify and address issues by coordinating cleaning, maintenance, or repairs before problems affect colleagues.
• Act as a visible, approachable resource assisting employees with navigation, seating arrangements, and day-to-day workplace inquiries.
• Collaborate with cross-functional teams to support operational workplace requirements and enhance the colleague experience.
• Support office events and programming by assisting with setup, catering coordination, and smooth event execution including post-event space readiness.
• Handle logistics such as moving flexible furniture and configuring spaces according to layout specifications.
• Welcome visitors and provide helpful wayfinding support.
• Manage facility and technology service requests efficiently and ensure follow-up.
• Optionally, take on additional responsibilities such as Fire Warden or First Aid Representative, with provided training.

Candidate Qualifications

• Post-secondary education or equivalent experience in office administration, hospitality, workplace services, or a related field.
• Strong organizational ability with the capacity to manage multiple priorities swiftly and effectively.
• A hospitality-driven mindset characterized by proactive, adaptable, and service-oriented behavior.
• Excellent interpersonal and communication skills, comfortable engaging with a diverse range of colleagues.
• Experience working in high-visibility, dynamic corporate settings.
• Technology proficiency including Microsoft Office applications such as Word, Excel, and PowerPoint.
• Physical stamina to remain on feet most of the day and ability to lift and carry supplies up to 50 lbs.

Additional Information

This position is based in Dieppe, New Brunswick, Canada, with standard weekly hours totaling 37.5.

The remuneration range for this full-time role is between 43900 and 58600 Canadian dollars annually, depending on skills, experience, and related factors.

The employer is committed to equitable pay, career development, and colleague well-being, supporting diverse career paths with regular training, mentoring, and performance discussions.

Additional benefits include health and wellness plans, retirement savings programs, paid time off, banking benefits, and recognition initiatives.

The recruitment process includes interviews and is mindful of accommodations to ensure equitable participation for all candidates.

Workplace accessibility and inclusive hiring practices are also emphasized within the company culture.