Wireless Sales Consultant

Role Overview

As a Wireless Sales Consultant, you play a key role in enhancing the customer experience within the wireless department. You contribute to a work, learn, and grow environment for both customers and team members. Your passion for wireless technology drives your ongoing self-improvement and knowledge sharing with team members and across business units. This primarily sales-focused role involves assisting customers—both individual consumers and business clients—in reaching their goals by providing insights and enthusiasm about the latest wireless products, services, and market trends.

Key Responsibilities

• Engage with customers to identify and convert opportunities in wireless and wireline sales.
• Understand and exceed customer needs by becoming an expert on products and services; reconnect with customers to gather feedback and promote additional offerings that add value.
• Collaborate with the broader store team to raise awareness of promotions and build enthusiasm for wireless products while encouraging customer referrals.
• Meet personal sales targets and maintain company merchandising standards including accurate pricing display.
• Follow asset protection policies and uphold customer privacy standards.
• Stay informed of updates via internal communication channels like mobile apps, intranet, and bulletin boards.
• Address customer concerns effectively and escalate issues to management as needed.

Qualifications

• Between 3 months and 1 year of experience in wireless sales or general sales.
• Strong focus on customer service and satisfaction.
• Proven capability in sales with the ability to coach others.
• Effective communication skills across various channels.
• Ability to organize, prioritize, and manage daily responsibilities efficiently to serve customers well.
• Comfortable with technology and driven by curiosity.
• Approachable demeanor combined with passion and problem-solving skills.

Benefits and Perks

• Associate discount on products.
• Health and dental insurance coverage.
• Registered Retirement Savings Plan (RRSP) / Deferred Profit Sharing Plan (DPSP).
• Performance-based bonuses.
• Access to learning and development programs.
• Additional employee perks.

Additional Information

Transparency is a core value in the hiring process. Artificial intelligence tools may be utilized during applicant screening and assessment stages, however, all final hiring decisions are made by human reviewers. This listing represents an immediate opening.