Warehouse Site Manager

About Pattern and Role Overview

Pattern accelerates brand growth across global ecommerce marketplaces by leveraging advanced technology and AI. Utilizing over 66 trillion data points alongside sophisticated machine learning models, Pattern optimizes ecommerce operations including advertising, content, logistics, pricing, forecasting, and customer service. With presence across 60+ marketplaces like Amazon, Walmart, eBay, and more, Pattern supports hundreds of global brands daily.

The Warehouse Site Manager role based in the UK involves complete oversight of the warehouse operations at the UK facility. The manager is accountable for efficient receipt, storage, and dispatch of goods, while upholding safety, cost efficiency, and operational excellence. Leading a skilled team and aligning with commercial goals, the position ensures business growth and superior customer service delivery.

Key Responsibilities

• Manage overall warehouse site operations, including scheduling incoming goods and processing volumes.
• Hold full responsibility for budgeting and P&L for the site, ensuring financial discipline.
• Build, develop, and maintain a skilled, adaptable full-time employee team aligned with business demand and seasonal fluctuations.
• Work cooperatively with resource suppliers to adjust workforce dynamically to operational needs.
• Drive continuous improvement initiatives and operational excellence to support business evolution.
• Source, negotiate, and manage consumable suppliers to optimize costs.
• Implement service level agreements (SLAs) and monitor key performance indicators (KPIs).
• Collaborate with Merchandise Planning teams concerning volume forecasts and shipment prioritization.

Candidate Requirements

• Minimum of 5 years demonstrated experience managing warehouse, distribution, or supply chain operations with comprehensive P&L ownership.
• Proven leadership skills, capable of recruiting, developing, and directing high-performing teams in a dynamic environment.
• Strong financial literacy including budgeting, cost management, and vendor negotiation expertise.
• Proficiency in warehouse management systems (WMS), logistics software, and implementation of best practices.
• Background and understanding of Lean Six Sigma methodologies to drive continuous improvement.
• Excellent communication skills, with strong analytical and organizational capabilities; fluency in English essential.

Working Hours

Monday to Friday, 8:00 AM to 4:00 PM.

Hiring Process

• Initial phone screening with talent acquisition team.
• Interview with Director of Operations (1 hour).
• Interview with VP of Operations (45 minutes).
• Top Grading interview and reference checks.
• Final offer and decision.

How to Excel as an Applicant

• Provide clear, concise, and specific responses using frameworks like STAR and answer first technique.
• Discuss professional achievements supported by measurable data.
• Highlight how you can contribute value and be an outstanding team member.
• Explain ways you would positively impact Pattern.
• Share relevant side projects related to data and analytics if applicable.

Desired Personal Attributes

• Game Changers: Individuals who approach challenges with innovative perspectives, propose improvements, and contribute productively to business outcomes.
• Data Fanatics: People who use data-driven insights to identify problems, implement solutions, and monitor results objectively.
• Partner Obsessed: Professionals who communicate clearly with partners, incorporate feedback, prioritize partner needs, and foster positive working experiences.
• Team of Doers: Team players who support colleagues, take initiative, pursue continuous improvement, and hold themselves accountable.

Benefits

• Starting with 28 days of holiday, increasing to 32 days after each year of service.
• Competitive salary package.
• Private medical insurance coverage.
• Enhanced pension scheme.
• Improved maternity and paternity leave and pay.
• Nursery childcare scheme.
• Cycle to work scheme.
• Frequent social events to promote team bonding.

Additional Information

Pattern leverages artificial intelligence tools in aspects of recruitment such as application analysis and resume assessment to assist the hiring team. These systems complement but do not replace human decision-making. Final candidates are finalized by human review.