Waiter/Waitress

About the Role and Employer

Join The Londoner, a premier luxury boutique hotel located at the heart of Leicester Square, London. This spacious 15-floor establishment combines chic design with grand ambition to deliver an exceptional hospitality experience. As London's first 'Super Boutique' hotel, The Londoner is dedicated to creating an outstanding workplace, recognized as a Great Place to Work. We are currently seeking enthusiastic hospitality professionals to enhance our team at the fine dining restaurant Whitcomb's within our 5-star hotel.

Key Responsibilities

• Deliver polished and warm service during lunch and dinner hours, ensuring each guest feels valued and welcomed.
• Provide knowledgeable advice on menu items, ingredients, and wine pairings indicative of Whitcomb's Mediterranean style.
• Serve food and beverages with impeccable timing, precision, and presentation.
• Assist with table setup, preparation, and maintaining a pristine dining environment.
• Collaborate effectively with colleagues, supervisors, and kitchen staff to guarantee seamless service delivery.
• Consistently uphold The Londoner’s standards for luxury service in every guest interaction.

Candidate Profile

• Previous experience in restaurant or hotel service, preferably within luxury or upscale dining settings.
• A warm and engaging demeanor coupled with a genuine passion for hospitality.
• Excellent communication abilities and meticulous attention to detail.
• Capability to perform well in a fast-paced, guest-centered environment.
• Positive outlook, proactive work ethic, and strong team collaboration skills.

Benefits and Perks

• Competitive salary package.
• 28 days of annual leave including bank holidays, with increases tied to length of service.
• Complimentary hot meals, salad bar, and unlimited beverages available daily.
• Referral program offering up to £500 for each friend recommended who joins the team.
• Annual complimentary overnight stays at hotels within the Edwardian Hotels group.
• Discounted accommodation rates extendable to employees, their family, and friends.
• Access to an extensive discount platform partnered with popular retailers and outlets.
• Automatic enrolment in the company pension scheme.
• Regular social gatherings and annual recognition events in January.
• Wellbeing champions across all hotel locations.
• Availability of company doctor for medical appointments and occupational health assistance.
• Full access to Edwardian Academy, our online learning platform.
• Opportunities for career advancement complemented by varied training programs.

Eligibility Criteria

Applicants must have the legal right to live and work in the United Kingdom in accordance with the Asylum & Immigration Act 1996. Documented proof will be required during the recruitment process.