E

Host/ess

Edwardian Hotels London

London, England, United Kingdom · Full Time

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Experience
Any
Salary
—
Openings
1
Posted
2 weeks ago
Work mode
In office
Eligibility
Applicants must have legal authorization to live and work in the UK and provide documentation proving this status during recruitment, in alignment with the Asylum & Immigration Act 1996.
Resume
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Where you'll work

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Job description

About The Londoner

Experience life as a Londoner at The Londoner, a uniquely grand boutique hotel spanning 15 floors in the heart of Leicester Square, where the city's four corners converge. We are a company that values ambitious hospitality professionals ready to meet and exceed our guests' high expectations while advancing their own careers. Recognized as a Great Place to Work, we prioritize the wellbeing and growth of our team.

Role Summary

We seek a Host or Hostess for our signature restaurant, Whitcomb's at The Londoner—a premier dining spot integral to the overall guest experience. As part of our 5-star luxury establishment, this position includes welcoming guests, managing seating arrangements during lunch and dinner services, presenting the restaurant's concept, and introducing guests to their servers. The role demands proficiency using IT systems including OpenTable, Adecco, and Micros, with candidates expected to achieve perfect scores on Micros competency assessments.

Candidate Profile

  • Prior experience in a high-end food service environment as a host/hostess is essential.
  • Excellent attention to detail and a strong commitment to exceptional customer service.
  • Fluency in spoken and written English is required.
  • Genuine enthusiasm for food and beverages, including staying informed on current culinary trends.

Benefits and Perks

  • Competitive salary package.
  • Annual 28 days of paid holiday including bank holidays, with increases for tenure.
  • Daily complimentary hot meals, salad bar, and unlimited beverages.
  • Referral bonus scheme providing up to £500 per recommended friend.
  • Complimentary annual overnight stays at our hotels.
  • Discounted accommodation rates for employees, family, and friends across Edwardian Hotels.
  • Access to a broad discount platform featuring popular retailers.
  • Enrollment in company pension scheme.
  • Regular social events held at our hotels and annual recognition ceremonies each January.
  • Dedicated wellbeing champions available at every location.
  • Access to company healthcare resources, including medical and occupational health support.
  • Availability of an online learning platform, Edwardian Academy, for continuous professional development.
  • Opportunities for career advancement and extensive training programs.

Eligibility Requirements

Applicants must be legally permitted to live and work in the United Kingdom, consistent with the Asylum & Immigration Act 1996. Proof of eligibility will be required during the hiring process.

Industry

Hospitality

Tools & software

OpenTable required

How they work

Communication Attention to Detail Customer Focus

Languages

Servicenow
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