Waiter / Waitress

About The Hoxton

The Hoxton has recently launched its first hotel in Ireland, located in the vibrant city of Dublin. This historic coastal city features lush parks, a lively art and music scene, and exceptional places to eat and drink. The Hoxton, Dublin boasts 129 guest rooms of varying sizes, a lobby bar, a historic bar, two restaurants including a lobby restaurant, and for the first time, a nightclub.

Role Overview

As a waiter or waitress, you will be the primary ambassador of our guests' experience. From their arrival to departure, you’ll ensure every guest enjoys their time by delivering a unique, welcoming, and memorable service. You will collaborate closely with the food and beverage team to maintain smooth operations and foster a relaxed, enjoyable atmosphere where guests can unwind.

Key Responsibilities

• Serve as the main point of contact for guests, providing a distinct and personalized service experience.
• Support the food and beverage team in ensuring seamless service flow.
• Create a laid-back environment encouraging guests to relax and enjoy themselves.
• Offer a warm, genuine welcome and address guest inquiries or requests professionally and promptly.
• Anticipate guest needs to exceed their expectations through proactive service.

Qualifications and Attributes

• Be an individual who values authenticity; we welcome unique personalities rather than conformity.
• Demonstrate passion for hospitality, whether related to food, drink, events, or accommodation.
• Focus on positively impacting guests to provide memorable experiences.
• Maintain humility and a team-oriented attitude, putting the collective effort above ego.
• Embrace new experiences and approaches, prepared to try nearly everything once.
• Possess a friendly, engaging personality that would make even a lift encounter enjoyable.
• Enjoy being part of a hard-working, supportive team that also enjoys having fun together.
• Previous hospitality experience is advantageous but not mandatory; your attitude and contribution are key.
• Have the ability to intuit guest needs even before they express them.

Benefits and Additional Information

• Join a devoted team committed to crafting excellent hospitality experiences.
• Receive a competitive salary package.
• Benefit from 30 days of paid leave including bank holidays, a pension plan, and life insurance.
• Enjoy complimentary meals during shifts.
• Receive a free night's stay at The Hoxton and a meal for two upon starting your role.
• Access comprehensive training and ongoing professional development aimed at your success.
• Take paid time off to volunteer with partner charities.
• Earn recognition through rewards like the Hox Hero and Nifty Fifty for exemplifying company values.
• Participate in an inclusive diversity calendar offering educational and celebratory events.
• Engage in regular social gatherings including team celebrations and special parties.
• Work in an innovative and creative environment that values challenging the status quo.
• Grow with a fast-expanding international group redefining hospitality.
• Enjoy exclusive discounts at The Hoxton and across the global Ennismore brand family.