Waiter

About AlphaMind

AlphaMind is a renowned global lifestyle and hospitality company established through a partnership between ADMO Lifestyle Holding and Addmind Hospitality. The company manages world-class restaurants, lounge bars, beach clubs, nightlife venues, and lifestyle brands across the UAE, Europe, and beyond. Its portfolio features acclaimed brands such as CLAP, KIRA, LITT, Babylon, Sucre, Bar du Port, Iris among others, known for excellence in hospitality and operational standards.

Role Overview

We are looking for a dedicated Waiter to deliver warm, efficient, and professional table service at Le Relais de l’Entrecôte in Business Bay, Dubai. This individual will ensure that every guest experiences the highest quality of dining service adhering to our established standards.

Key Responsibilities

• Greet guests promptly and assist with seating arrangements when necessary.
• Explain the restaurant’s concept and menu items, including cooking preferences, drinks, and desserts.
• Accurately record food and beverage orders, paying close attention to dietary restrictions or allergies.
• Input orders into the POS system correctly and communicate special requests to the kitchen staff.
• Serve courses such as salad and steak-frites, as well as beverages and desserts, following the restaurant’s service protocol.
• Ensure that second servings are delivered punctually and at suitable temperatures.
• Monitor guest satisfaction throughout the meal and address requests promptly.
• Promote additional items like beverages, desserts, and coffee in a professional manner.
• Maintain cleanliness and proper table settings; prepare service stations before, during, and after shifts.
• Coordinate effectively with fellow team members including runners, hosts, kitchen staff, bartenders, and supervisors.
• Accurately present bills, handle payment processing when assigned, and adhere to cash-handling policies.
• Address guest complaints calmly and escalate critical issues to supervisors.
• Adhere to food safety, hygiene, grooming, and workplace health and safety regulations.
• Support opening, closing, cleaning, and other daily operational tasks.
• Participate in briefings and maintain awareness of current promotions, stock status, and VIP bookings.
• Assist colleagues during peak times and contribute positively to team spirit.
• Perform other reasonable duties as delegated by management.

Qualifications and Skills

• Prior experience as a waitress in a busy dining environment is preferred.
• Good command of English; proficiency in additional languages is advantageous.
• Personable, confident, attentive, and guest-oriented demeanor.
• Ability to efficiently multitask and manage several tables under pressure.
• Familiarity with restaurant service protocols and basic food allergy practices.
• Strong teamwork, communication, and upselling capabilities.
• Willingness to work flexible hours including shifts, weekends, and public holidays.
• Professional appearance with high grooming standards.

Performance Expectations

• Ensure accurate order taking and billing procedures.
• Deliver swift and attentive customer service.
• Follow proper service sequences and hygiene standards diligently.
• Achieve positive feedback from guests.
• Meet set targets for beverage and dessert upselling.
• Demonstrate reliable attendance, punctuality, and strong teamwork.

Benefits

• Join a leading hospitality and lifestyle group in the region.
• Work in a dynamic, diverse, and interactive environment.
• Gain experience with high-profile hospitality and development projects.
• Opportunities for career advancement and professional growth.