Virtual Relationship Manager
Navi Mumbai, Maharashtra, India · Full Time
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- Experience
- 1–7 yrs
- Salary
- —
- Openings
- 1
- Posted
- 4 weeks ago
- Work mode
- In office
- Education
- Graduate preferred
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
We are seeking a Virtual Relationship Manager who will be responsible for assisting customers by addressing their inquiries related to various products and services. This role involves tele-calling activities and requires a team-oriented approach for long-term collaboration.
Key Responsibilities
- Respond promptly to customer questions and concerns.
- Deliver scripted sales pitches tailored to meet individual customer needs.
- Maintain accurate records of customer information, including names, addresses, feedback, and transaction histories.
- Engage with businesses and individuals via telephone to promote products and services.
- Provide exceptional customer service by effectively explaining product offerings.
- Demonstrate a strong work ethic while operating independently and within a team environment.
- Make outbound calls fluently in required languages, achieving monthly and quarterly sales targets.
Requirements
- Preferred education: Graduate level, although undergraduates may apply.
- Experience ranging from 1 to 7 years in a relevant role.
- Good communication skills in English and Hindi; proficiency in additional regional languages is advantageous.
- Fluency in spoken language to handle outbound calls confidently.
Compensation
Salary will be determined based on the candidate's last drawn CTC and must be supported by official documentation.
Additional Information
Candidates interested in applying should send their CVs via email or WhatsApp as provided by the employer.
Minimum education
Bachelor's Degree