VIP Relationship Manager, CIS (Russian Speaking)

About OKX

OKX is a prominent cryptocurrency exchange and the creator of the OKX Wallet, serving millions by facilitating crypto trading and decentralized applications (dApps). It enjoys trust from numerous large institutions seeking exposure to crypto markets, supported by a secure Proof of Reserves system. OKX operates worldwide, unified by core values: We Before Me, Do the Right Thing, and Get Things Done, fostering a diverse, engaging work culture. OKX is part of the OKG group, delivering blockchain value globally through products like OKX, OKX Wallet, and OKLink.

Role Overview

This position emphasizes sales and account management for VIP retail clients within the CIS region. The role involves managing a portfolio of high-net-worth trading accounts, enhancing client relationships, promoting VIP tier upgrades, and actively generating leads to expand OKX's footprint in the region. Collaboration with regional growth, product, and analytics teams is essential to support VIP client needs effectively.

Key Responsibilities

• Act as the primary contact for a portfolio of active VIP traders, assisting with their routine inquiries and requirements.
• Proactively source and secure new VIP-level clients via outreach, events, and referrals, managing the entire process from lead acquisition to onboarding.
• Establish and nurture enduring client relationships through regular communications, understanding their objectives, and providing customized solutions.
• Educate clients about OKX’s product offerings, VIP tiers, fee advantages, and ongoing platform developments.
• Facilitate VIP tier upgrades and promote relevant product configurations to enhance revenue from the managed accounts.
• Identify opportunities for growth within existing accounts and convert high-value prospects to meet revenue goals.
• Work jointly with Product, Engineering, and Marketing to convey client feedback aiding product and platform enhancements.
• Engage in regional digital and physical events, activations, and business networking to foster growth.
• Monitor competitors and market trends to inform and refine OKX's VIP value proposition.
• Ensure adherence to all company policies and regulatory standards in all activities.

Candidate Profile

• Between one and three years of experience in sales, business development, or account management, preferably within cryptocurrency, finance, foreign exchange, or related industries.
• A strong drive to sell, with confidence in conducting outreach, pitching products, and closing deals.
• Basic knowledge of trading products; familiarity with crypto exchanges or derivative markets is advantageous.
• Excellent interpersonal and communication skills enabling immediate trust-building and clear dialogues.
• Highly organized, capable of managing multiple clients and tasks simultaneously.
• Comfort with data analysis to monitor sales pipelines, assess client activities, and report outcomes.
• Willingness to travel for business across CIS, MENA, SEA, or other regions as necessary.
• Fluency in English paired with native proficiency in Russian is mandatory.

Benefits and Perks

• Attractive, competitive total compensation package.
• Access to learning and development initiatives including educational subsidies.
• Regular team-building activities and company-hosted events.
• Comprehensive healthcare coverage for employees and their dependents.
• Additional benefits shared progressively throughout the hiring process.

Additional Information

All genuine vacancies from OKX are hosted via the official careers page to ensure accuracy and currency. Candidates are advised to apply only through authorized avenues. Personal information processed during recruitment is managed in alignment with OKX's Candidate Privacy Notice.