Venue Manager

About OYO and Weddingz

OYO is a worldwide platform dedicated to empowering entrepreneurs and small businesses by offering hotels and homes supported by comprehensive technology products and services. Their aim is to boost revenue and simplify operations, delivering easy-to-book, affordable, and reliable accommodations for customers globally. The OYO ecosystem includes over 40 integrated solutions serving more than 157,000 hotel and home locations across 35+ countries including India, Europe, and Southeast Asia. Through its unique business model, OYO transforms fragmented and underutilized hospitality assets into digitally empowered, branded storefronts with greater revenue potential, providing customers a broad selection of quality lodging at competitive rates.

Within OYO, Weddingz stands as India's largest wedding services business, offering a complete platform for wedding and large event planning needs. Weddingz has successfully handled over 50,000 events and engages a substantial social media presence with over 2 million Instagram followers. More than 1 million users rely on Weddingz.in to find venues for their celebrations.

Role Overview

The Venue Manager plays a pivotal role in managing venue-related operations for Weddingz events. Responsibilities include managing customer lead interactions, maximizing sales through effective communication, and achieving revenue targets. This role also involves overseeing the execution of events to ensure excellent customer service, maintaining strong relationships with customers and venue owners, and coordinating vendor contracts and rates.

Key Responsibilities

• Handle daily customer leads by reaching out via the calling app, managing over 50 calls per day to optimize lead conversion and maximize sales performance.
• Manage revenue streams by fostering strong relations with customers and venue owners and implementing marketing initiatives as directed.
• Achieve sales and revenue goals, ensuring proper allocation of income across venues and their associated products or packages.
• Oversee smooth venue operations through effective stakeholder management involving both internal teams and external partners.
• Supervise event execution to deliver exceptional customer experiences during weddings and large occasions.
• Have signing authority to enter contracts with clients for booking sales representing the company.
• Optimize vendors by identifying and negotiating their fees, executing contracts under central team guidelines.

Candidate Requirements

• A minimum of one year experience in business-to-consumer or inside sales roles.
• Previous work experience in the hotel, event management, or hospitality industries is advantageous but not obligatory.
• Proficiency in English plus the local language relevant to the venue location.
• Willingness and ability to travel as needed to assigned venues; travel expenses are reimbursed.
• Possession of an Android smartphone (version 7 or higher) with call recording capabilities to operate the company's calling application; phone costs reimbursed.
• Own a Windows 11 Pro laptop; a monthly device allowance will be provided.
• Availability to work six days per week, including weekends, with weekly off on Monday.

Additional Information

This position requires working onsite at venues in Nagpur, India, with travel to different event locations as assigned. Candidates must be proactive in sales and operations management to drive company growth and customer satisfaction.